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indeed

Revenue Operations Manager

Lightspeed
Montréal, CAN
Full-time
Director
Onsite
Discovered 3 weeks ago
Revenue operationsGo-to-market strategyKPI development and monitoringPipeline analysis and forecastingPerformance reviews and business reviewsQuota attainment and coverage analysis

Full Job Posting

Role overview

The Manager of Revenue Operations leads the regional B2B RevOps function and supports profitable revenue growth.

The role guides GTM teams through strategic planning, reporting, performance optimization, and cross-functional alignment.

The manager owns KPI development across the customer journey and partners with Finance and GTM leadership on productivity and efficiency investments.

Performance reviews and forecasting

  • Lead weekly pipeline and performance reviews and provide leadership insights and month-, quarter-, and year-end forecast updates.
  • Establish KPIs to track GTM team health and effectiveness.
  • Conduct bi-weekly new-business and account-management reviews, providing rep-level insights and identifying trends, risks, and opportunities.
  • Contribute to Weekly Business Reviews and support sales teams with actionable insights.
  • Facilitate monthly and quarterly business reviews, assess progress against targets, and align on actions.
  • Lead quarterly reforecasting with Finance and GTM leaders and identify investment or cost-optimization opportunities.

Quota, team, and cross-functional work

  • Analyze monthly quota attainment and coverage and recommend IC quotas and coverage aligned with market opportunities and resource needs.
  • Build and develop the Revenue Operations team as a strategic partner for the Head of RevOps.
  • Collaborate with Enablement, Product, and Sales leaders to align with global priorities and product roadmaps.
  • Develop investment cases with Finance and GTM leadership to improve productivity and efficiency.

Requirements

  • Bachelor's degree in a relevant field such as business, finance, technology, or operations; master's degree is a plus, not required.
  • At least 2 years leading and developing high-performing teams, including in hybrid or remote environments.
  • At least 6 years in a go-to-market environment with a record of strategic initiatives driving revenue growth and operational efficiency.
  • Ability to deliver cross-functional outcomes with Information Systems, Data, Finance, GTM, and Marketing stakeholders.
  • Strong experience leading budget and forecasting processes and strong analytical, data-driven decision-making skills.

Core capabilities

  • Revenue operations, go-to-market strategy, KPI development, and pipeline analysis.
  • Performance reviews, business reviews, quota and coverage analysis, forecasting, and reforecasting.
  • Team leadership, cross-functional collaboration, and data-driven decision-making.

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