Restaurant Supervisor
Role Overview
Supervise daily restaurant operations, maintain service standards and support the restaurant management team.
Key Skills for This Role
Full Job Posting
Role overview
Supervise daily restaurant operations, maintain service standards and support the restaurant management team.
Key responsibilities
- Supervise floor operations and staff performance.
- Ensure customer-service standards and guest satisfaction; handle concerns and complaints professionally.
- Monitor staff attendance, grooming and punctuality; assist with training and development.
- Ensure compliance with company policies, hygiene and food-safety standards.
- Coordinate with kitchen and cashier teams to support smooth service flow.
- Monitor stock and report shortages; support sales targets and cost control.
- Prepare basic reports when required.
Requirements
- Proven experience in a restaurant or hospitality supervisory role.
- Strong leadership and communication skills; good problem-solving and decision-making skills.
- Ability to work under pressure in a fast-paced environment.
- Flexible with duty timings and willing to relocate if required.
- Knowledge of POS systems is an advantage.
Work arrangement
- Full-time role with in-person work location.
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