Restaurant Supervisor
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Key skills for this role
About the Role
Comolounge is seeking a dedicated Café Restaurant Supervisor to ensure smooth operations, maximize income, and maintain high service standards in Al-Ayn. The role requires at least 2 years of supervisory experience in a café or restaurant and strong knowledge of inventory management and team leadership.
Key Skills for This Role
Responsibilities
- Ensure smooth operation of the café restaurant to maximize income and minimize expenses
- Address operational challenges and make supervisory level decisions to enhance service quality
- Streamline and implement Standard Operating Procedures (SOPs) to improve efficiency and consistency
- Maintain compliance with food safety and hygiene policies
- Conduct daily and monthly inventory checks of tools and equipment
- Lead initiatives to prevent losses and mitigate risks
- Oversee equipment maintenance schedules and liaise with service providers
- Support development of new concepts and participate in menu launches
- Explore and enhance sales channels including walk in, online platforms, and social media
- Develop and execute in store promotions and marketing campaigns
- Conduct training sessions to improve staff skills in sales, customer service, and product knowledge
- Monitor customer feedback and implement strategies to improve satisfaction
Requirements
- Minimum 2 years of supervisory experience in a café or restaurant environment
- At least 4 years of experience in the F&B industry
- Knowledge of inventory management, customer service excellence, and team leadership
- Strong communication and problem solving skills
- Immediate availability is an advantage
Full Job Posting
About Us
- Como Lounge is a known café restaurant in Al Ain, celebrated for its exceptional food, beverages, and outstanding customer service.
Duties & Responsibilities
- Ensure the smooth operation of the café restaurant to maximize income and minimize expenses.
- Address operational challenges and make supervisory level decisions to enhance service quality.
- Streamline and implement Standard Operating Procedures (SOPs) to improve efficiency and ensure consistency.
- Maintain compliance with food safety and hygiene policies, coordinating with the team to meet standards.
- Conduct daily and monthly inventory checks of tools and equipment to ensure accuracy and minimize cost and discrepancies.
- Lead initiatives to prevent losses and mitigate risks in collaboration with other departments.
- Oversee equipment maintenance schedules and liaise with service providers and technicians as needed.
- Support the development of new concepts and participate in the launch of new menu when required.
- Explore and enhance sales channels, including walk in customers, online platforms, and social media.
- Develop and execute in store promotions, new product launches, and marketing campaigns to increase revenue.
- Conduct training sessions to improve staff skills in sales techniques, customer service, and product knowledge.
- Monitor customer feedback on platforms like Google Reviews, BEANZ, and Talabat, and implement strategies to improve satisfaction.
Requirements
- Minimum 2 years of supervisory experience in a café or restaurant environment.
- At least 4 years of experience in the F&B industry, with a strong understanding of café/restaurant operations.
- Knowledge of inventory management, customer service excellence, and team leadership.
- Strong communication and problem solving skills.
- Candidates with experience in Dubai are preferred.
- Immediate availability is an advantage.
Salary
- AED 4,000 AED 4,500 per month
Job Type
- Full time
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