Restaurant Manager
Role Overview
Responsible for consistent delivery of the restaurant's sales, service and standards within the designated area.
Ensure profit targets are achieved and maximized while demonstrating strong people management skills and business acumen.
Key Skills for This Role
Full Job Posting
Role Overview
Responsible for consistent delivery of the restaurant's sales, service and standards within the designated area.
Ensure profit targets are achieved and maximized while demonstrating strong people management skills and business acumen.
Responsibilities
- Own and drive restaurant sales, service strategy and results to exceed business KPIs.
- Identify ways to enhance customer experience and promote the restaurant's image.
- Adhere to company procedures and compliance targets including food safety and hygiene.
- Provide regular feedback to the chef and operations team on quality issues.
- Conduct daily front- and back-of-house checks on cleanliness, set up and readiness for service.
- Analyze sales performance weekly and monthly and take corrective action.
- Monitor competitor activity and implement marketing and commercial initiatives.
- Manage stock take control, stock integrity, wastage and gross margins.
- Work with senior chefs and operations manager on menu engineering and selling prices.
- Perform other department duties as directed by the Head of the Department.
Qualifications
- Bachelor's degree or equivalent.
- Minimum 4 years of job-related experience.
Job Skills
- Commercial and financial acumen in restaurant fundamentals to maximize revenue and drive KPIs.
- Competent in food safety and hygiene regulations and protocols.
- Leadership and strategic thinking to develop plans, goals and actions.
- Adaptability, resilience and open-mindedness to change quickly.
- Problem solving using critical thinking, logic, creativity and communication.
- Expert communication with guests and employees and stakeholder relationship building.
- Attention to detail in service delivery and guest needs.
- Teamwork across functions to deliver high service to guests.
About Qatar Airways Group
Qatar Airways Group delivers excellence across 12 different businesses as one global community.
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