Digital Business Partner (Qatari)

Role overview

Business partnership and planning

• Translate business demand, opportunities, constraints, and risks into requirements and priorities for governance, portfolio planning, and investment decisions.
• Maintain an understanding of business processes, services, challenges, and opportunities through continuous engagement.
• Collaborate on technology plans, capability plans, strategies, roadmaps, and improvement priorities.

Digital improvements and service outcomes

• Promote innovation, digital transformation, and data-led improvements through cross-functional collaboration.
• Support development of business requirements for AI products in the assigned domain.
• Resolve competing requirements and stakeholder expectations through communication, escalation, and negotiation.
• Run service reviews and stakeholder feedback sessions, and track agreed actions.
• Contribute to demand and annual planning, budget input, and supplier interfaces.
• Track continual service improvement actions and business value through performance reviews and benefits monitoring.

Qualifications and experience

• Bachelor's degree or equivalent and at least six years of job-related experience.
• Airport experience is mandatory.
• Relevant experience in IT business partnering, service delivery, demand management, business analysis, project delivery, or a related digital or technology environment.
• Professional and excellent command of English is mandatory.
• Experience supporting projects, service enhancements, change initiatives, or digital transformation in a structured delivery and governance framework.
• Good understanding of change management, process improvement, and using digital tools and data to improve business outcomes.
• Working knowledge of IT service management, service lifecycle processes, and performance measurement; recognized good-practice framework alignment is preferred.

Role information