Restaurant Hostess
Role Overview
The hostess welcomes guests, manages restaurant reservations and seating, and supports an excellent dining experience.
Key Skills for This Role
Full Job Posting
Role overview
The hostess welcomes guests, manages restaurant reservations and seating, and supports an excellent dining experience.
Responsibilities
- Greet and welcome guests, escort them to tables, and provide menus.
- Manage reservations and booking records, coordinate table allocation, and monitor waiting lists and estimated wait times.
- Answer telephone calls and guest inquiries about restaurant services and operating hours.
- Maintain an organized reception and waiting area and communicate with restaurant staff to support guest service.
- Handle guest requests, complaints, and special arrangements promptly and courteously.
- Promote hotel dining outlets, special offers, and events; follow hotel standards, policies, and hygiene regulations.
Requirements
- One year of hotel experience is required.
- Previous hostess, receptionist, or hospitality customer-service experience is preferred.
- Excellent communication and interpersonal skills, a professional appearance, and a positive attitude are expected.
- Ability to work in a fast-paced environment, with good organization and multitasking abilities, is required.
- English proficiency is required; additional languages are an advantage.
- Knowledge of restaurant reservation systems is preferred.
Work location
- The posting specifies in-person work in Dubai.
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