Reservation & Operations Executive
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Key skills for this role
About the Role
Responsibilities Overview: The Ticketing Officer helps our clients to plan for their trips, answers questions on travel arrangements such as routes and time schedules, make, and confirms reservations, calculates the expenses and sells tickets to the passengers, also they may be required to make other arrangements such as car bookings for our clients. In addition, they are required to re\-book tickets and other arrangements if the client decides to change their schedules. Du
Key Skills for This Role
Full Job Posting
Overview
The Ticketing Officer helps our clients to plan for their trips, answers questions on travel arrangements such as routes and time schedules, make, and confirms reservations, calculates the expenses and sells tickets to the passengers, also they may be required to make other arrangements such as car bookings for our clients. In addition, they are required to re-book tickets and other arrangements if the client decides to change their schedules.
& Key Responsibilities
- Able to make accurate bookings for customers.
- Calculate expenses and write and sell tickets to the passengers.
- Help passengers by answering questions on travel arrangements.
- Help passengers to plan for their trips.
- Help to make and confirm reservations.
- Provide good customer service.
- Re-book tickets and other arrangements.
Required Qualifications
· Graduate and Diploma in IATA or Travel & Tourism
· Rich experience in Issuing and Reissuing Ticket
· Proven working experience as a Travel Consultant
· 1 year of work experience in Leading Travel Agencies in GCC counties
· Extensive knowledge in GDS systems i.e.: Amadeus, Sabre & Galileo.
· Attend to the clients with the utmost courtesy and help them with their travel requirements.
· Must be familiar with all related lines of business and IATA regulations.
· Sound knowledge of reservations & ticketing systems with good communication skills.
· Proficiency in English; knowledge of additional languages is an advantage.
Job Type: Full-time
- Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (Required)
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