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Representative II, Reorder Status & Demand Generation

Cardinal Health
Remote, USA
Full-time
Junior · 1–3 years experience
Remote
Discovered 2 days ago

Full Job Posting

Responsibilities

  • Responds to all customers inquiries (order status, discrepancies, pricing/product inquiries, complaints, returns)
  • Processes customer purchase orders
  • Maintains operations by following policies & procedures
  • Maintains customers confidence and protects operations by keeping information confidential
  • Contributes to team effort by accomplishing related results as needed
  • Adheres to departmental service levels and KPI’S
  • Adapts to new assignments and working in a fast-pace changing environment
  • Identifies opportunities for continued process improvement
  • Assists with new hires with onboarding

Qualifications

  • 1-3 years of experience, preferred
  • High School Diploma, GED or equivalent work experience, preferred
  • Work experience in a fast-paced high-volume call center, preferred
  • Work experience in healthcare, preferred
  • Prior order & or re-order entry preferred
  • What is expected of you and others at this level
  • Applies acquired job skills and company policies and procedures to complete standard tasks
  • Works on routine assignments that require basic problem resolution
  • Refers to policies and past practices for guidance
  • Receives general direction on standard work; receives detailed instruction on new assignments
  • Consults with supervisor or senior peers on complex and unusual problems
  • Anticipated hourly range: $15.75 per hour - $18.50 per hour
  • Bonus eligible: No
  • Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
  • Medical, dental and vision coverage
  • Paid time off plan
  • Health savings account (HSA)
  • 401k savings plan
  • Access to wages before pay day with myFlexPay
  • Flexible spending accounts (FSAs)
  • Short- and long-term disability coverage
  • Work-Life resources
  • Paid parental leave
  • Healthy lifestyle programs
  • Application window anticipated to close: 12/11/2026 if interested in opportunity, please submit application as soon as possible.
  • The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
  • Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
  • To read and review this privacy notice click here

Preferred Qualifications

  • 1-3 years of experience, preferred
  • High School Diploma, GED or equivalent work experience, preferred
  • Work experience in a fast-paced high-volume call center, preferred
  • Work experience in healthcare, preferred
  • Prior order & or re-order entry preferred
  • Bonus eligible: No

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