Repair Manager - EMEA

Position Overview

• 1. External Repair Management

• Manage external repairs from initiation through to completion for both direct customer repairs, core units and from teardown, ensuring full lifecycle ownership.
• Create and issue Repair Orders, ensuring their on-time, quality-compliant execution in line with customer and company requirements.
• Monitor and enforce adherence to terms and conditions as defined in Skyways Technics’ vendor agreements, escalating non-compliance as required.
• Ensure all external repair activities are conducted in the most efficient and cost-effective manner without compromising quality or delivery timelines.

• 2. Vendor Performance & Network Development

• Track vendor performance against agreed KPIs and conduct regular operational reviews to ensure continued service quality and commercial competitiveness.
• Develop and expand Skyways Technics’ repair vendor network in line with the company’s broader commercial and operational strategy.
• Identify underperforming vendors and lead corrective action discussions, escalating to the Group Repair Manager where necessary.
• Support the negotiation and renewal of vendor agreements, ensuring commercially favourable terms and sustained service levels.

• 3. Team Leadership & People Management

• Manage, mentor, and develop the Repair Management team, ensuring all team members are competent, motivated, and performing to expected standards.
• Take ownership of the work-related wellbeing and performance of direct reports, conducting regular check-ins and performance discussions.
• Set clear objectives and priorities for the team in alignment with broader commercial and operational goals.
• Foster a collaborative, accountable, and detail-oriented team culture within the Repair Cycle Management function.

• Process, Compliance & Documentation

• Proactively identify and propose process improvements within the repair cycle management function, driving continuous operational efficiency.
• Follow all relevant company procedures and policies, ensuring full compliance across all repair cycle management activities.
• Ensure all transactions with vendors are properly recorded and documented in line with company record-keeping standards.
• Maintain accurate and up-to-date records within relevant systems to support transparency, traceability, and audit readiness.

• Qualifications & Experience

• Bachelor’s degree in Business, Supply Chain Management, Aviation Management, or a related field; equivalent professional experience will be considered.
• Minimum 5–8 years of experience in aviation aftermarket procurement, repair management, or vendor management, preferably within the MRO or component trading sector.
• Demonstrated experience managing third-party repair vendors, including sourcing, negotiation, and performance management.
• Prior experience leading or managing a team, with a track record of developing direct reports and managing performance effectively.
• Strong working knowledge of aviation component repair cycles, vendor agreements, and commercial terms within the aftermarket environment.
• Proficiency in Microsoft Office and ERP/inventory management systems; experience with Pentagon 2000 or equivalent platforms is advantageous.
• Must be based in or willing to relocate to Dubai, UAE.