Recreation Attendant
Role Overview
As a Recreation Attendant you are responsible to provide warm, engaging and authentically local personalized service to all guests who utilize the facilities.
Key Skills for This Role
Full Job Posting
About Accor
Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.
By joining Accor, you become a Heartist, in a caring environment with growth and career opportunities.
Role Overview
As a Recreation Attendant you are responsible to provide warm, engaging and authentically local personalized service to all guests who utilize the facilities.
What You Will Be Doing
- Actively engage with guests and assist in all guests' needs, including issuing towels, issuing chaise lounge covers, and assisting in chaise lounge and cabana setup.
- Pick up and remove used towels and debris from the pool deck areas throughout the day.
- Provide unique experiences to guests through warm, personal and detailed service in a luxury, upscale and fast-paced environment.
- Ensure a positive first impression of the pool through detailed cleanliness, setup and ambiance control.
- Maintain complete knowledge of all wellness & recreation services, activities, amenities and hotel services/features.
- Up-sell and promote wellness & recreation offers at every available opportunity to maximize sales revenue.
- Perform opening/closing side duties as assigned and set the pool according to standards and procedures.
- Be well versed in hotel fire & life safety/emergency procedures.
- Maintain a high standard of personal appearance and hygiene at all times.
- Perform other reasonable duties assigned by the Management of the Hotel.
Requirements
- Provide warm, engaging and authentically local personalized service to all guests who utilize the facilities.
- Maintain complete knowledge of all wellness & recreation services, activities, amenities and hotel services/features.
- Be well versed in hotel fire & life safety/emergency procedures.
- Maintain a high standard of personal appearance and hygiene at all times.
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