Receptionist

Position overview

Responsibilities

• Welcome visitors, customers, suppliers, and employees; attend to customers promptly and courteously.
• Answer, screen, and transfer calls; handle inquiries and forward messages accurately.
• Receive and distribute mail, documents, and deliveries; maintain visitor records and coordinate access.
• Schedule appointments and meetings and coordinate visitor schedules.
• Assist with filing, scanning, photocopying, printing, and other administrative tasks.
• Maintain an organized reception area and coordinate with other departments.
• Offer refreshments and perform other reception or administrative duties assigned by management.

Qualifications and requirements

• High school diploma or equivalent; additional administrative qualifications are an advantage.
• The posting requests 1–2 years of relevant experience but also welcomes freshers.
• Previous call center experience is preferred.
• Excellent written and verbal English communication, telephone etiquette, customer-service, organizational, and multitasking skills.
• Good computer skills, including Microsoft Word and Excel.
• Ability to handle high call volumes and work independently and as part of a team.
• Manufacturing or industrial company experience is an advantage.

Compensation

• Salary is AED 2,500–3,000 per month.

Workplace

• Work location is in person.