Front Desk Receptionist

Role overview

Responsibilities

• Greet visitors, customers, suppliers, and employees professionally and courteously.
• Answer, screen, and transfer calls; handle telephone inquiries and provide accurate information.
• Receive and distribute incoming mail, documents, and deliveries; maintain visitor records and coordinate access.
• Manage appointments, meetings, visitor schedules, and messages.
• Assist with filing, scanning, photocopying, printing, and other administrative tasks.
• Keep the reception area clean, organized, and presentable; coordinate with other departments.
• Offer refreshments and ensure visitors and customers are attended to promptly while waiting.
• Perform other reception and administrative duties assigned by management.

Qualifications and requirements

• High school diploma or equivalent; additional administrative qualifications are advantageous.
• Minimum 1–2 years in reception, front desk, call center, customer service, or administration; freshers are also welcome.
• Excellent written and verbal English; good computer skills, including Microsoft Word and Excel.
• Professional, friendly, and presentable, with good telephone etiquette and customer service skills.
• Strong communication, organization, and multitasking abilities; able to handle high call volumes and work independently or in a team.
• Previous call center experience is preferred; manufacturing or industrial company experience is advantageous.

Compensation

• Salary is AED 2,500–3,000 per month.

Workplace

• Work location is in person in Dubai, UAE.

Employment