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Receptionist

VALERA CLINICSDubai, UAE1 weeks ago
AED 4,000/monthfulltime

Skills

Office ManagementExecutive AssistantScheduling

About This Role

Job Overview

Valera Clinics is seeking a polished, customer-focused Receptionist to be the first point of contact for our patients.

The ideal candidate will deliver a premium patient experience, manage front desk operations efficiently, and support the clinic’s daily workflow with professionalism and warmth.

Key Responsibilities

  • Greet and welcome patients in a friendly and professional manner
  • Manage appointment bookings, confirmations, and rescheduling
  • Answer phone calls, WhatsApp inquiries, and social media messages promptly
  • Guide patients through services, offers, and basic treatment information
  • Coordinate patient flow with doctors, therapists, and internal teams
  • Maintain accurate patient records and update CRM systems
  • Handle billing, invoices, and basic cash/card transactions
  • Ensure reception area is clean, organized, and aligned with clinic standards
  • Follow up with patients for appointments, feedback, and retention
  • Support marketing campaigns by communicating promotions to patients

Requirements

  • Fluent in **Arabic and English** (spoken and written)
  • Previous experience in a clinic, hospital, or aesthetic center (preferred)
  • Strong communication and interpersonal skills
  • Professional appearance and positive attitude
  • Ability to multitask and work under pressure
  • Familiarity with CRM systems, booking software, and Microsoft office
  • Basic knowledge of aesthetic treatments is a plus

Key Skills

  • Customer service excellence
  • Organization and time management
  • Sales-oriented mindset (upselling/cross-selling is a plus)
  • Attention to detail
  • Team collaboration

What We Offer

  • Competitive salary + incentives
  • Friendly and professional work environment
  • Career growth within a leading aesthetic clinic in Dubai
  • Ongoing training in aesthetic services and patient communication
  • Pay: AED4,000.00 - AED5,000.00 per month

Language

  • Arabic (Required)

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