Quality Officer - Healthcare
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Key skills for this role
About the Role
Job Title: Quality Officer Department: Quality Reporting To: Quality Manager Job Purpose Responsible for implementing and supporting quality management, quality improvement, and performance monitoring processes to enhance patient outcomes, safety, and regulatory compliance across the facility.
Key Skills for This Role
Full Job Posting
Job Purpose
Responsible for implementing and supporting quality management, quality improvement, and performance monitoring processes to enhance patient outcomes, safety, and regulatory compliance across the facility.
Key Responsibilities
- Support the implementation of facility‑wide quality improvement and performance management programs.
- Coordinate quality initiatives with departments to ensure compliance with regulatory and accreditation standards.
- Collect, validate, analyze, and report quality and performance data (KPIs, JAWDA, clinical indicators).
- Facilitate internal audits, clinical audits, and accreditation‑related activities.
- Monitor action plans and follow up with departments to close identified gaps.
- Maintain quality documentation, reports, and records in an accurate and organized manner.
- Communicate performance findings and support improvement initiatives across departments.
Qualifications & Experience
- Bachelor’s degree in Quality, Performance Management, Healthcare, or related field.
- **2–6 years** of relevant quality or performance improvement experience.
- Healthcare facility experience preferred.
- CPHQ certification required; other quality certifications are an advantage.
Skills & Requirements
- Strong analytical, reporting, and data management skills.
- Knowledge of quality improvement methodologies and regulatory requirements.
- Proficiency in MS Office.
- Fluent in English (Arabic is an advantage).
- Strong communication and stakeholder coordination skills.
- Pay: AED10,000.00 - AED15,000.00 per month
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