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indeed

Recruitment Account Manager/Specialist

Smart Research System
Abu Dhabi, UAE
fulltime
Senior
AED 10,000/month
1 months ago
Client Relationship ManagementSales StrategyBusiness DevelopmentKey Account ManagementNegotiation SkillsCRM Software (e.g.
Free

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Client Relationship ManagementSales StrategyBusiness Development
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Overview

We are hiring a dynamic and client-focused Account Manager/Specialist to manage key client accounts, drive recruitment delivery, and build long-term business relationships across multiple industries including healthcare, engineering, corporate, shared services, and technical sectors.

The ideal candidate will have strong experience in recruitment operations, stakeholder management, and end-to-end hiring coordination within an agency, outsourcing, or manpower environment.

Key Responsibilities

  • Manage and grow client accounts by maintaining strong professional relationships with hiring managers and stakeholders.
  • Understand client hiring requirements, workforce plans, and recruitment priorities.
  • Coordinate with recruitment teams to ensure timely sourcing, screening, and submission of quality candidates.
  • Monitor recruitment SLAs, KPIs, timelines, and onboarding progress.
  • Conduct regular client meetings to discuss hiring updates, challenges, and workforce planning.
  • Ensure excellent service delivery and maintain high client satisfaction levels.
  • Handle recruitment escalations, interview coordination, offer management, and onboarding follow-up.
  • Prepare recruitment reports, pipeline updates, and hiring analytics.
  • Support business development initiatives and identify opportunities for account expansion.
  • Maintain accurate records within ATS/CRM systems and ensure compliance with company procedures.

Requirements

  • Bachelor’s Degree in HR, Business Administration, or related field.
  • 4–8 years of experience in Recruitment, Staffing, Outsourcing, or Talent Acquisition.
  • Strong experience managing client accounts within recruitment agencies or manpower companies.
  • Excellent communication, negotiation, and stakeholder management skills.
  • Ability to manage multiple requirements and work in a fast-paced environment.
  • Strong understanding of recruitment lifecycle, onboarding, and workforce solutions.
  • Experience in UAE/GCC market is highly preferred.
  • Knowledge of ATS/CRM systems and recruitment reporting tools.
  • Pay: AED10,000.00 - AED12,000.00 per month

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