Recruitment Account Manager/Specialist

Overview

Key Responsibilities

• Manage and grow client accounts by maintaining strong professional relationships with hiring managers and stakeholders.
• Understand client hiring requirements, workforce plans, and recruitment priorities.
• Coordinate with recruitment teams to ensure timely sourcing, screening, and submission of quality candidates.
• Monitor recruitment SLAs, KPIs, timelines, and onboarding progress.
• Conduct regular client meetings to discuss hiring updates, challenges, and workforce planning.
• Ensure excellent service delivery and maintain high client satisfaction levels.
• Handle recruitment escalations, interview coordination, offer management, and onboarding follow-up.
• Prepare recruitment reports, pipeline updates, and hiring analytics.
• Support business development initiatives and identify opportunities for account expansion.
• Maintain accurate records within ATS/CRM systems and ensure compliance with company procedures.

Requirements

• Bachelor’s Degree in HR, Business Administration, or related field.
• 4–8 years of experience in Recruitment, Staffing, Outsourcing, or Talent Acquisition.
• Strong experience managing client accounts within recruitment agencies or manpower companies.
• Excellent communication, negotiation, and stakeholder management skills.
• Ability to manage multiple requirements and work in a fast-paced environment.
• Strong understanding of recruitment lifecycle, onboarding, and workforce solutions.
• Experience in UAE/GCC market is highly preferred.
• Knowledge of ATS/CRM systems and recruitment reporting tools.
• Pay: AED10,000.00 - AED12,000.00 per month