Quality Assurance Specialist

Role purpose

Food safety and audit responsibilities

• Support factory-wide Food Safety Management System implementation based on BRC, FSSC 22000, HACCP, and other audit systems.
• Prepare documentation for third-party HACCP, FSSC 22000, BRC, organic, and HALAL audits, municipal and regulatory inspections, supplier audits, and customer audits.
• Verify HACCP checklists and records; support process-flow documentation and on-site verification against standards.
• Maintain pest-control and cleaning-chemical documents, including MSDS, Dubai Municipality approvals, and approved chemical lists.

Quality control and product responsibilities

• Prepare product specifications for manufactured items according to country requirements and for new product launches.
• Supervise QC activities across production, warehouse, and logistics, including storage controls, CCP monitoring, production checks, label checks, and incoming and outgoing items.
• Register customer and internal complaints and support corrective and preventive actions.
• Prepare labels and supporting information for registration of manufactured and imported items; follow up on finished-product registration status.
• Prepare ingredient and nutrition information for product labels according to country standards.
• Prepare or arrange trend analysis reports on customer complaints, microbiological analysis, and environmental monitoring tests.
• Assist with mock recalls of finished products.

Training and coordination

• Assist with on-the-job training for production and warehouse staff.
• Coordinate collection and filing of raw-material and packaging-supplier documents.
• Prepare QA documentation for different country requirements and customer requests.

Experience and language

• At least seven years of food-industry experience, including at least three years in quality specialist positions.
• At least two years working in a company certified to BRCGS/FSSC 22000 V6.
• Proficiency in written and verbal English.

Education, certifications, and licence

• Undergraduate or master’s degree in microbiology or another food science field.
• BRCGS Lead Auditor or Internal Auditor certification.
• FSSC 22000 V6 Lead Auditor or Internal Auditor certification.
• HALAL and Organic training certificates.
• UAE driving licence.