Public Relations Officer
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Key skills for this role
About the Role
We pride ourselves on creating a positive working environment, and it is your responsibility to maintain that within the office and across all locations, both for clients and team members.
Key Skills for This Role
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Overview
We pride ourselves on creating a positive working environment, and it is your responsibility to maintain that within the office and across all locations, both for clients and team members.
We strive to deliver excellence for both clients and colleagues by maintaining the brand values and standards.
As the Internal PRO, you will be responsible for managing all government-related processes and transactions on behalf of the company.
This includes handling visa applications, work permits, trade licence renewals, and liaising with relevant government authorities to ensure full compliance and smooth operations across the business.
Area Of Responsibility
- Process employment, residence, and visit visa applications for all staff
- Renew trade licences and commercial registrations within required timelines
- Handle work permit applications and renewals with the Ministry of Human Resources and Emiratisation (MOHRE)
- Manage Emirates ID registration and renewal processes for employees
- Liaise with Immigration, MOHRE, the Department of Economic Development (DED), and other government bodies
- Coordinate medical fitness tests and health screenings required for visa processing
- Arrange attestation and notarisation of official company and employee documents
- Maintain accurate and up-to-date records of all government transactions and expiry dates
- Track and proactively follow up on renewals before expiry to avoid penalties
- Provide regular status reports to management on all government-related matters
- Provide ad-hoc administrative support to the team as required
Experience
- Previous experience in a PRO or government relations role is required
- Strong knowledge of UAE visa, immigration, and labour procedures
- Demonstrated experience dealing with MOHRE, Immigration, and DED
- Experience handling official documentation, attestation, and notarisation
- Familiarity with UAE labour law and regulatory compliance
- Experience working in a fast-paced, multi-tasking environment
Attributes
- Highly organised with strong attention to detail
- Proactive and able to manage processes independently
- Persistent and diligent in following up on government transactions
- Calm and professional under pressure
- Adaptable and able to keep up with changes in government regulations
- Positive attitude with a solution-focused mindset
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