Public Area Attendant
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Key skills for this role
About the Role
Key Responsibilities Public Area Cleanliness & Presentation: Clean and maintain all public areas, including lobbies, lounges, corridors, elevators, restrooms, restaurants, meeti.
Key Skills for This Role
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Key Responsibilities
- Public Area Cleanliness & Presentation: Clean and maintain all public areas, including lobbies, lounges, corridors, elevators, restrooms, restaurants, meeting rooms, and other guest-accessible spaces.
- Ensure floors, surfaces, furnishings, fixtures, and decorative elements are immaculate and well-presented at all times.
- Monitor public areas continuously and address cleanliness or presentation issues proactively.
- Ensure amenities in public restrooms are fully stocked, fresh, and impeccably arranged.
- Guest Interaction & Service Support: Greet guests politely and professionally, offering assistance when appropriate while maintaining a discreet presence.
- Respond promptly and courteously to guest requests related to cleanliness or minor assistance.
- Coordinate with Housekeeping Supervisors to address urgent cleaning needs or special setups.
- Standards, Safety & Compliance: Uphold Raffles grooming, hygiene, and workplace conduct standards at all times.
- Follow approved cleaning procedures, chemical usage guidelines, and equipment handling protocols.
- Ensure compliance with health, safety, and environmental standards.
- Report any maintenance issues, damages, or safety hazards immediately to the appropriate department.
- Operational Support: Assist with special cleaning projects, deep cleaning, and event-related setups as assigned.
- Support Housekeeping and other departments during peak periods or special occasions.
- Handle lost and found items in accordance with hotel procedures.
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