Property Manager

Overview

1. Property Operations & Maintenance

• Oversee daily operations of assigned properties, ensuring high standards of cleanliness, safety, and functionality
• Ensure all apartments/villas are maintained at 100% readiness prior to tenant handover
• Implement and monitor preventive and corrective maintenance programs
• Conduct regular inspections to ensure compliance with quality and safety standards

2. Tenant Relations & Service Excellence

• Manage tenant onboarding and offboarding processes
• Ensure smooth move-in and move-out experiences
• Address tenant complaints and service requests promptly
• Build and maintain strong tenant relationships to drive satisfaction and retention

3. Vendor & Contractor Management

• Supervise contractors, service providers, and vendors
• Evaluate vendor performance and ensure adherence to contractual obligations
• Coordinate with procurement and finance for purchase requests, contracts, and payments

4. Financial Management & Budget Control

• Prepare and manage annual property budgets
• Monitor operating expenses and identify cost-saving opportunities
• Optimize resource allocation and cost efficiency
• Track rent collection, occupancy levels, and overall financial performance

5. Compliance, Health & Safety

• Ensure compliance with local regulations, including Qatar Civil Defence Department (QCDD), Ministry of Interior (MOI), and other authorities
• Implement Health, Safety, and Fire Life Safety standards
• Conduct regular safety audits, drills, and risk assessments

6. Team Leadership & Coordination

• Lead and supervise property supervisors, maintenance teams, and support staff
• Provide training, guidance, and performance feedback
• Foster a positive, service-driven work culture aligned with company values

7. Reporting & Performance Monitoring

• Prepare weekly and monthly reports on occupancy, financial performance, maintenance, and tenant satisfaction
• Analyze operational data and recommend improvements
• Drive continuous improvement initiatives to enhance service quality

Key Performance Indicators (KPIs)

• Maintain high occupancy rates in line with company targets
• Achieve high tenant satisfaction and retention levels
• Ensure efficient maintenance response and resolution times
• Maintain strict budget adherence and cost optimization
• Achieve timely and consistent rent collection
• Ensure properties meet high inspection and audit standards
• Maintain full compliance with health, safety, and regulatory requirements

Qualifications, Experience & Skills

• Bachelor’s degree in Business Administration, Facilities Management, or related field
• Minimum 5+ years of experience in property management
• Proven experience in team leadership, budgeting, and tenant management
• Strong leadership and people management skills
• Solid financial acumen and cost control capabilities
• Knowledge of local property laws and compliance requirements
• Experience managing vendors and contractors
• Strong communication and interpersonal skills
• Proficiency in English required; Arabic preferred