Project Manager
Role Overview
Delivers operational excellence projects in the Process Standardization workstream for MAF Retail.
Works under the direction of the Senior Manager, Cost Leadership & CX / Operational Excellence.
Key Skills for This Role
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Role summary
Delivers operational excellence projects in the Process Standardization workstream for MAF Retail.
Works under the direction of the Senior Manager, Cost Leadership & CX / Operational Excellence.
Responsibilities
- Run diagnostics, gather data, conduct root-cause analysis, and formulate statistical problems across stores, distribution centers, and eCommerce.
- Build analytical models, operational dashboards, and exception reports to identify performance gaps and quantify opportunities.
- Facilitate process-mapping workshops and document current- and future-state operating models.
- Track project plans, stage gates, action logs, and timelines across workstreams.
- Support SOP drafting, validation, and handover-readiness documentation.
- Monitor implementation progress and benefits realization; flag deviations, risks, and blockers.
- Prepare project updates, performance reports, and milestone dashboards.
- Extract, structure, and interpret data from ERP, WMS, or BI tools.
Requirements
- Bachelor’s degree in business, Industrial Engineering, Operations Management, Supply Chain, or a related field.
- PMP or Lean Six Sigma Green Belt is preferred.
- 3–6 years in project management, process improvement, operations, or supply chain; retail or eCommerce experience is preferred.
- Strong analytical and problem-solving skills, including statistical diagnostics and actionable recommendations.
- Proficiency in Excel and SQL.
- Structured and detail-oriented, with ability to manage multiple workstreams with minimal supervision.
- Hands-on experience with process-mapping tools and project-tracking platforms.
- Full professional proficiency in English is required.
What the company offers
- A friendly working environment and the opportunity to work with a diverse workforce.
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