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Project Coordinator UAE Area

MAERSK
Dubai, UAE
Full-time
Onsite
Discovered 4 days ago
Shipment coordinationEnd-to-end shipment executionCustomer relationship managementSupply chain awarenessTransport planningEDI updates

Full Job Posting

Role overview

The Operations Agent owns operational execution across Ocean and Logistics, including shipment-file creation, coordination, and closure.

Create and execute customer shipments according to implementation plans and customer requirements, including QHSE and reporting.

Customer and shipment execution

  • Serve as the primary contact for assigned customers and coordinate the end-to-end shipment lifecycle, including inland delivery.
  • Understand customer supply-chain needs and urgency, align on expectations, and respond with proposed solutions.
  • Track shipments proactively and communicate transport-plan deviations with potential solutions or alternatives.
  • Onboard customers and build strong, collaborative relationships focused on solutions.

Operations and coordination

  • Liaise with suppliers and prepare transport plans.
  • Manage day-to-day customer relationships and operational execution, and provide daily EDI updates.
  • Create sales orders, purchase orders, and shipment files in operational systems.
  • Support efficiency, automation, and standardization; protect service quality involving third-party suppliers and partners.
  • Ensure execution and reporting meet compliance requirements.

Critical competencies

  • Strong stakeholder management and communication skills.
  • Organized, proactive, dynamic, and able to prioritize effectively.
  • Understanding of local regulations and a strong execution mindset.
  • Solution-oriented, analytical, collaborative, and customer-oriented approach.
  • Cost-consciousness, optimization, and commitment to continuous improvement.

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