Project Coordinator (Part-Time)

Description

Your role

• is to support researchers, product managers and designers, in order to run their own research studies.
• You will particularly:
• Manage recruitment process across multiple research studies from scheduling, screening, to paying incentives to participants, as per guidelines.
• Work with internal teams to understand recruitment requirements and timelines.
• Manage research tools under guidance from Research Lead.
• Manage participant relationships, and maintain data and consent
• Organise workshops and other research events.
• Respond to participants or internal staff’s enquiries about recruitment.
• Prepare weekly reports on recruitment activities and participant satisfaction
• Follow compliance and privacy policy in managing participant data
• Note: this is NOT a research role.

Skills, Knowledge and Expertise

• ***Essential attributes***
• **Organisational skills**
• with a proven ability to manage complex resources and coordinate multiple projects simultaneously without compromising on detail.
• **Communication:**
• Highly articulate in both written and verbal formats, with the ability to work with diverse teams.
• **"Can-do" mindset**
• You review workflows and implement innovative solutions, such as AI-driven recruitment, to optimise research efficiency.
• **Ethics and Compliance:**
• You manage user data with total discretion, ensuring strict adherence to privacy guidelines and legal requirements, throughout data collection, storage, and access.
• ***Desirable attributes***
• **Experience**
• in recruiting users for research, managing personal data cross-country, to highest ethical standards
• Project management experience
• Experience in research ops products or similar experience.
• Knowledge of using Claude to optimise workflows.

Benefits

• Independence: you will be assigned your own project from day one. This means you will have full ownership of your business from start to finish
• Making an impact: you have a real opportunity to share your passion in advocating for customers, and ensuring that your research findings have an impact on making customer experience better
• Working hours: as per local regulations but we care more about quality, not hours put in.