Project Coordinator - IT Infra

Role Overview -

Key Responsibilities

• Coordinate and drive daily project activities across multiple technical and operational workstreams.
• Manage stakeholder engagement and follow-up activities across Customer teams, Infrastructure teams, Security teams, OEMs, Operations teams, and Project teams.
• Track project plans, milestones, dependencies, risks, issues, action items, and governance deliverables.
• Coordinate ITSM activities with a strong focus on Change Management processes, including CRQ/RFC preparation, CAB coordination, approvals, implementation scheduling, and post-implementation tracking.
• Prepare and maintain project dashboards, status reports, trackers, meeting minutes and governance presentations.
• Support project deployments, implementation activities, change windows, and stakeholder communications.
• Facilitate governance meetings, project reviews, workshops, and stakeholder discussions.
• Ensure timely follow-up and closure of action items, risks, issues, and project dependencies.
• Maintain project documentation, repositories, and reporting artifacts in accordance with project governance requirements.

Mandatory Skills

• ITIL v3 Foundation Certification – Mandatory.
• Strong hands-on experience in ITSM processes, with particular emphasis on Change Management.
• Excellent stakeholder management, coordination, communication, and follow-up skills.
• Strong hands-on experience in Microsoft Word, Excel, and PowerPoint.
• Ability to work in a fast-paced environment and effectively manage multiple parallel activities and priorities.
• Experience working in medium to large Enterprise IT environments.
• Strong analytical, reporting, and organizational skills.

Experience

• 5 to 7 years of overall professional experience.
• Minimum 2 to 3 years of relevant experience in IT Project Coordination, PMO, Project Governance, or Associate Project Management functions.

Joining Requirement -