Windows System Administrator - L1/L2
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Key skills for this role
About the Role
Manage Windows servers, Active Directory, and Microsoft Exchange; optimize performance, enforce security, and automate processes using various tools and scripting.
Key Skills for This Role
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Overview
- Manage and maintain Windows servers and services, including Active Directory (AD), Exchange, and Windows Performance Management.
- Solid understanding and experience of Mail flow in an enterprise environment.
- Troubleshoot and optimize IIS web servers for high availability and performance.
- Administer and optimize Mobile Device Management using VMware Airwatch, Microsoft Intune and related technologies.
- Apply solid networking concepts for configuration, monitoring, and troubleshooting of IT infrastructure.
- Enforce strong security practices and standards across all systems.
- Implement and manage automation tools such as BMC ITOM, BMC TSSA, Manage Engine and SCCM to enhance operational efficiency.
- Develop and execute Power Shell or similar scripts for process automation and task scheduling.
- Manage Azure AD, Office 365, and associated cloud services for user management and service optimization.
- Administer enterprise backup solutions using Commvault and Veeam, ensuring data integrity and disaster recovery readiness.
- Monitor and optimize system performance, diagnosing and resolving technical issues proactively.
- Conduct root cause analysis and implement long-term solutions.
- Collaborate with cross-functional teams to design and implement infrastructure solutions.
- Knowledge on Microsoft SQL Server.
- Excellent communication skills and customer service ethos.
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