Technical Specialist - ACI
Skills
About This Role
Overview
- Technical SME for the technologies listed in the Competency table below.
- Handle Medium & Large projects.
- Deliver Projects within schedule and budgets.
- Critical customer incidents/breakdowns, troubleshooting them within the agreed service levels for self and team.
- Reporting of all KPIs related to Service Delivery
- Adherence to Process, Policies & Procedures
- Maintain and acquire Certifications as per Business Requirements for self and team.
- Escalating and coordinating with SMEs/vendors for critical cases and major implementation related issues.
- Willing to work on-field at customer premises for undertaking Projects & Support functions based on the requirement.
- Provide a consultative approach in delivering Projects & Support Functions which can lead to additional opportunities.
- Design, deploy, and operate Cisco ACI (EVPN-VXLAN) data center fabrics.
- Implement and support Cisco Software-Defined Access (SDA) using DNA Center.
- Design and manage VMware NSX-T overlays, gateways, and micro-segmentation.
- Deploy and optimize Next-Generation Firewalls (Palo Alto, Fortinet, Cisco).
- Design and manage enterprise wireless networks using HPE Aruba & Cisco.
- Configure and administer Aruba ClearPass for NAC, 802.1X, guest access, and BYOD.
- Integrate wired, wireless, and security platforms with identity systems (AD/LDAP).
- Deploy and manage Secure Web Proxy (WSA) and Secure Email Gateway (ESA) solutions
- Act as L3 escalation for complex incidents and perform RCA analysis.
- Lead upgrades, migrations, technology refreshes, and optimization initiatives.
- Prepare and maintain HLD, LLD, As-Built, and operational documentation.
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