Project Coordinator (Cleaning & Hospitality Services)
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Key skills for this role
About the Role
The Project Coordinator is responsible for coordinating and supporting the day-to-day operations of cleaning and hospitality service projects. The role ensures efficient manpower deployment, service delivery, client satisfaction, and compliance with company standards and contractual requirements.
Key Skills for This Role
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Job Summary
The Project Coordinator is responsible for coordinating and supporting the day-to-day operations of cleaning and hospitality service projects.
The role ensures efficient manpower deployment, service delivery, client satisfaction, and compliance with company standards and contractual requirements.
The Project Coordinator serves as the key liaison between clients, site teams, supervisors, and management to ensure smooth project execution.
Key Responsibilities
- Coordinate daily operations of cleaning and hospitality service projects across assigned locations.
- Monitor service delivery to ensure compliance with contractual obligations, company policies, and quality standards.
- Coordinate manpower allocation, attendance monitoring, shift scheduling, and workforce deployment.
- Support mobilization and demobilization activities for new and existing projects.
- Conduct regular site visits and inspections to ensure service quality and operational efficiency.
- Liaise with clients to address operational issues, service requests, complaints, and feedback.
- Coordinate with Cleaning Supervisors, Housekeeping Supervisors, and Site Supervisors to ensure smooth execution of services.
- Monitor staff performance and report operational issues to management.
- Ensure availability of cleaning materials, consumables, equipment, uniforms, and PPE at project sites.
- Maintain project records, attendance reports, inventory records, and operational documentation.
- Assist in preparing daily, weekly, and monthly operational reports.
- Coordinate employee onboarding, training, and orientation activities for project staff.
- Ensure compliance with health, safety, hygiene, and environmental standards.
- Support incident investigations and implementation of corrective actions when required.
- Monitor project KPIs and assist in achieving operational targets and client satisfaction objectives.
- Coordinate with HR, Procurement, Logistics, and Finance departments for operational requirements.
Requirements & Qualifications
- Bachelor's Degree or Diploma in Business Administration, Hospitality Management, Facility Management, or a related field.
- Minimum 5-7 years of experience in Cleaning Services, Hospitality Services, Facilities Management, or Workforce Operations.
- Experience in managing manpower-intensive operations is preferred.
- Strong knowledge of cleaning operations, housekeeping standards, and hospitality service requirements.
- Ability to coordinate multiple sites, supervisors, and operational activities simultaneously.
- Experience in client relationship management and service delivery coordination.
- Proficiency in Microsoft Office applications (Excel, Word, Outlook).
- Strong organizational, communication, and problem-solving skills.
- Ability to work under pressure and manage operational priorities effectively.
Preferred Qualifications
- GCC/Qatar experience in Cleaning, Hospitality, Facilities Management, or Soft Services operations.
- Valid Qatar Driving License is Mandatory.
Key Competencies
- Project Coordination
- Operations Management
• Service Quality Control
- Team Coordination
- Communication Skills
- Time Management
- Problem Solving
- Report Preparation
Application Question(s)
- How many years of Experience do you have as a Project Coordinator in Cleaning & Hospitality Company?
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