Program Support Officer
Role Overview
The Program Support Officer provides direct support to academic leadership in Humber College's Longo Faculty of Business.
The role provides comprehensive support services to students, professors, program coordinators, and external stakeholders in an assigned programming cluster.
Responsibilities span administration, programs, finance, human resources, student services, marketing, and interdepartmental support.
The officer advises students, professors, program coordinators, and administrators on college academic policies and procedures and develops opportunities that affect the learning environment.
Key Skills for This Role
Full Job Posting
Role overview
The Program Support Officer provides direct support to academic leadership in Humber College's Longo Faculty of Business.
The role provides comprehensive support services to students, professors, program coordinators, and external stakeholders in an assigned programming cluster.
Responsibilities span administration, programs, finance, human resources, student services, marketing, and interdepartmental support.
The officer advises students, professors, program coordinators, and administrators on college academic policies and procedures and develops opportunities that affect the learning environment.
Position details
- Status is listed as PT Support (Appendix D) Contract.
- The stated schedule is 37.5 hours per week.
- Primary campus is North Campus; Lakeshore Campus is secondary.
- Payband G; the stated salary range is $35.29–$40.73, with a starting salary of $35.29. No pay cadence is specified.
Faculty background
The Longo Faculty of Business offers more than 50 programs across areas including finance, accounting, administration, human resources, marketing, culinary, aesthetics, fashion, and law.
Its programs include diploma, degree, and graduate certificate credentials, with entrepreneurship training, specialized labs, work-integrated learning, and international partnerships.
Qualifications
- Three-year diploma or degree, or equivalent, in Business, Communications, Entrepreneurship, Finance, Human Resources, Information Systems, Marketing, or a related field.
- At least three years of progressive administrative or student advising experience in a post-secondary environment.
- Experience analyzing research-based data, producing reports, identifying trends, supporting curriculum planning and program delivery, and advising on course and program selection.
- Experience with communication platforms, proofreading, policy interpretation, and special events.
- Proficiency with Microsoft Word, Excel, Outlook, Access, PowerPoint, and Adobe Acrobat.
- Excellent time management and multitasking; able to work independently with minimal supervision and in a team.
Responsibilities
- Provide direct support to academic leadership in the Longo Faculty of Business.
- Provide administrative, program, financial, human resources, student, marketing, and interdepartmental support for an assigned programming cluster.
- Support students, professors, program coordinators, and external stakeholders.
- Advise students, faculty, program coordinators, and administrators on applying college academic policies and procedures.
- Develop opportunities that directly improve the learning environment.
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