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indeed

Business Analyst

Humber College
Etobicoke, CAN
Full-time
Onsite
$97,491.00
Discovered 1 weeks ago
HCM systemsBusiness analysisRequirements gatheringProcess analysis and documentationSystem configurationSystem testing

Full Job Posting

Role overview

The Business Analyst, HCM Systems connects People(s) & Culture business objectives with technology solutions.

The role gathers and documents business needs, supports new system features and upgrades, and develops proof-of-concept technology solutions for HCM systems.

Position details

  • Full-time administration position, 37.5 hours per week.
  • North campus location with a minimum of four days per week on site.

Starting salary

  • Minimum starting salary is $97,491.00; starting salaries are determined based on qualifications and years of related experience.

Service improvement and releases

  • Lead HCM system enhancements through configuration, testing, and proof-of-concept work, based on best practice, policy, and compliance.
  • Analyze processes, workflows, and system configurations; identify gaps and recommend improvements with operational teams.
  • Support quarterly release and patch planning, scheduling, delivery, impact assessment, and related change management.

Issue management and collaboration

  • Assess issue severity, urgency, and operational impact; escalate high-impact issues and identify temporary workarounds when needed.
  • Facilitate meetings, workshops, and requirements-gathering sessions with operational teams.
  • Maintain relationships with vendors, operational teams, Business Analyst colleagues, and other stakeholders.
  • Provide operational support and help investigate and resolve process, system, and workflow issues.

Requirements

  • Ability to understand business needs, gather requirements, and identify opportunities for improvement in HCM systems and processes.
  • Ability to work with business and technical teams to ensure solutions meet business requirements and user needs.
  • The position is full-time administration, with a minimum of four days per week on site at the North campus.

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