Business Analyst

Role overview

Key duties

• Collaborate with stakeholders to understand objectives, needs, challenges, and opportunities.
• Lead discovery interviews and workshops, analyze processes, and gather requirements.
• Document current and future processes and identify improvement, simplification, and automation opportunities.
• Support Product Owners with backlogs and connect requirements to business outcomes.
• Work with Enterprise Architecture and technical teams to assess solution options.
• Facilitate discussions to clarify requirements, resolve gaps, identify dependencies, and support decisions.
• Assess vendor proposals and solution capabilities against documented requirements.
• Support planning and implementation and maintain requirements traceability.
• Prepare documentation and recommendations for leadership.
• Improve planning and scoping practices, standards, templates, and team ways of working.

Qualifications

• Bachelor's degree in Business, Information Technology, Computer Science, Business Analysis, or a related field.
• At least five years of relevant experience in business analysis, strategic analysis, digital transformation, or complex enterprise environments.
• Demonstrated discovery, requirements gathering, process analysis, and future-state definition experience.
• Experience supporting complex digital initiatives involving business and technical stakeholders.
• Strong facilitation, analytical, problem-solving, communication, presentation, and collaboration skills.
• Experience with product or iterative delivery and structured backlogs.
• Working knowledge of AI-assisted analysis tools and techniques; validate AI-generated work for accuracy and business intent.
• Salesforce, AWS, higher education systems and integrations, QA testing, Azure DevOps, procurement, vendor evaluation, implementation, and public-sector experience are assets.

Work arrangement

• The role is based at North Campus and requires a hybrid arrangement with at least four days on-site each week.

Compensation and contract

• Full-time administration contract, 37.5 hours per week, with a stated duration through March 31, 2027.
• Minimum starting salary is $97,491; starting salaries depend on qualifications and related experience.