Product Specialist

Role purpose

Sales and customer support

• Promote and sell surgical products to hospitals, clinics, and healthcare professionals; achieve sales targets.
• Build relationships with surgeons, physicians, nurses, and other healthcare stakeholders.
• Deliver product presentations, demonstrations, and in-service training.
• Provide clinical and technical support during product evaluations and surgical procedures when required.
• Identify business opportunities and strategies to increase market share.

Market, reporting, and coordination

• Monitor market trends, competitor activity, and customer needs; report findings to management.
• Prepare sales forecasts, customer visit reports, and other documentation on time.
• Coordinate with internal departments on order processing, product availability, and customer satisfaction.
• Attend medical conferences, workshops, and exhibitions to promote products and expand professional networks.
• Comply with company policies, ethical standards, and applicable healthcare regulations; perform other duties assigned by the Surgical Division Manager.

Qualifications and experience

• Bachelor's degree or higher in Biomedical Engineering, Nursing, Medical Laboratory, Pharmacy, Life Sciences, or a related healthcare field.
• One to three years of medical device or surgical product sales experience.
• Hands-on experience with orthopedic surgery, general surgery, and laparoscopic (minimally invasive) surgery products is required.
• Strong knowledge of surgical products, medical devices, and healthcare market dynamics.
• Able to drive and willing to travel frequently.
• Fluent spoken and written English and Arabic.

Preferred qualifications

• Operating room support and surgical procedure experience is preferred.
• A Saudi driving license is preferred but not mandatory.

Technical and interpersonal skills

• Product and clinical knowledge; medical device sales and negotiation; product presentation and demonstration.
• Clinical support during procedures; CRM systems and sales reporting; business development and market expansion.
• Market analysis, customer acquisition, and Microsoft Office, including Excel, PowerPoint, and Word.
• Communication, presentation, relationship management, customer service, negotiation, and influencing.
• Problem-solving, analytical thinking, planning, teamwork, adaptability, professional ethics, and integrity.

Benefits

• Competitive salary and commission structure.
• Professional growth, technical certification, and continuous development opportunities.
• Benefits package in line with company policy.