Product Manager

Role details

Campaign and product delivery

• Develop and maintain rollout roadmaps with delivery partners, targeting timely and budget-compliant delivery.
• Monitor product performance and make data-driven improvements.
• Apply incremental delivery principles, communicate progress, gather feedback, and support stakeholder reviews.
• Assess product improvements and new functionality against feedback and business objectives.
• Lead client growth campaign and lead-management journey strategy and roadmaps.
• Design, implement, and optimize multichannel frameworks for lead generation, nurturing, qualification, and conversion.
• Coordinate campaign delivery across Marketing, Sales, Business Intelligence, Technology, Operations, and Distribution.
• Use client insights, market research, advisor feedback, and competitive analysis to improve campaign strategy and client experience.

Product and team leadership

• Articulate the vision and operating plan for CRM products and assigned business capabilities, and drive digital product management end to end.
• Advocate for clients and users, own issues, define outcomes, and prioritize product needs against development.
• Influence solution direction and educate the team on the business domain.
• Coach and mentor team members, develop emerging talent, and foster an innovative and collaborative culture.

Qualifications

• Bachelor's or master's degree in business, marketing, engineering, or a related field.
• 3+ years of experience in product management, strategy, or client growth roles.
• Experience leading cross-functional initiatives focused on lead generation, sales enablement, or client acquisition.
• Strong understanding of customer journey design, digital channels, and CRM or lead-management platforms.
• Experience with data analytics, performance measurement, and reporting to inform product decisions.
• Strong stakeholder management and communication skills; financial services experience is ideal.

Work model

• Hybrid work model with two days in the office.

Compensation

• Expected salary range is CAD 91,058 to CAD 141,058 or more; the posting does not specify a pay cadence.
• Additional incentive compensation may be available based on individual or business performance.

Additional information