Product Manager

About the role

Key responsibilities

• Bridge customers, the advisory team, and engineers so customer needs are translated accurately into delivery.
• Define and prioritize roadmaps for internal products and customer engagements, balancing strategic bets with near-term commitments.
• Act as proxy Product Owner for customers, managing backlogs, priorities, and day-to-day product decisions.
• Turn business and technical requirements into epics, user stories, and acceptance criteria.
• Mock up flows and screens in Figma and build proof-of-concepts and clickable prototypes.
• Partner with engineering to ship features end-to-end, unblock delivery, and make trade-off decisions.
• Join customer discussions to identify gaps, validate solutions, and understand actual needs.
• Use AI tools for research synthesis, specification writing, prototyping, and data analysis, applying human judgment where needed.
• Feed customer and advisory insight into engineering priorities and internal product development.

Core expertise

• At least 5 years of product management experience; enterprise B2B software or client-facing technical delivery is preferred.
• Able to perform Product Owner work, including backlog grooming, acceptance criteria, and product decisions for customer engagements.
• Hands-on experience with Figma or a similar tool and ability to create clickable mockups or working proof-of-concepts.
• Technical fluency with architecture diagrams, APIs, and integrations; production coding is not required.
• Able to use data and experimentation to prioritize, validate hypotheses, and measure impact.
• Daily use of AI tools to improve work and delivery.

Stakeholder and delivery skills

• Able to communicate with engineers and customer executives and build trust across technical, advisory, and customer stakeholders.
• Shows autonomy, ownership, initiative, and a bias to action.
• Comfortable switching between internal product work and customer engagements.

Nice-to-haves

• Experience in AI/ML products, mobile, SaaS, web applications, distributed systems, or other relevant specialist domains.
• Technical client delivery experience such as forward deployment, solutions engineering, consulting, or technical pre-sales.
• Product Owner certification such as CSPO, or hands-on Scrum/Agile ceremony experience.
• Financial services, payments, or FinTech background and understanding of sector security and regulatory demands.
• Experience with AI coding tools such as Claude for building functional proof-of-concepts or specifications.

Year-one success indicators