Forward-Deployed Engineer
Role Overview
Serve as the dedicated technical engine and trusted advisor for a strategic enterprise client.
Own the technical relationship end-to-end, combining production-grade engineering, problem-solving, and high-impact client engagement.
The role may span agent building, product ownership, and requirements analysis.
Key Skills for This Role
Full Job Posting
About the role
Serve as the dedicated technical engine and trusted advisor for a strategic enterprise client.
Own the technical relationship end-to-end, combining production-grade engineering, problem-solving, and high-impact client engagement.
The role may span agent building, product ownership, and requirements analysis.
Key responsibilities
- Act as the primary technical authority and advisor for an enterprise customer, translating technical capabilities into strategic client value.
- Identify account technical gaps and business opportunities; work with presales on architectures, solution pitches, and platform expansion.
- Scope, design, and build tailored demos, production-grade prototypes, and proofs of concept.
- Work with customer engineering, security, and infrastructure teams on deployment pipelines, integrations, and data flows, emphasizing GCP.
- Debug deployment, infrastructure, integration, and performance issues to unblock customer teams.
- Relay customer engineering requirements to product and core engineering teams and advocate for features that enable enterprise adoption.
Technical expertise
- 10+ years of hands-on experience in software engineering, backend systems, cloud architecture, or SRE.
- Strong proficiency in a modern enterprise language such as Python, Java, TypeScript/Node.js, Rust, or Golang.
- Deep GCP experience, containerization with Docker and Kubernetes, and modern CI/CD practices.
- Ability to architect REST/gRPC APIs, microservices, enterprise security integrations such as SAML, OAuth, and VPCs, and data pipelines.
Client and advisory skills
- Present architectural strategies to CTOs and VP-level stakeholders and discuss code with senior developers.
- Demonstrate autonomy, grit, ownership, and inventive problem-solving.
- Bring exceptional written and verbal communication skills and a record of building trust with client engineering teams.
Nice-to-haves
- Experience with AI/ML infrastructure, distributed systems, high-throughput data processing, or cybersecurity.
- Prior forward deployment, technical pre-sales, or high-touch technical account management experience at a SaaS or deep-tech enterprise company.
- Financial services, payments, or FinTech experience.
- Experience with Azure, AWS, or Huawei cloud platforms.
Year-one success measures
In the first 90 days, build trust with the customer's technical team, learn its technology stack and architecture, and ship a production integration or PoC.
By six months, become the account's go-to technical expert, reduce time-to-value, and drive architectural alignment.
By one year, expand the customer's use of the solutions through successful PoCs, system stability, and proactive feature delivery.
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