Pricing & Customer Service Executive - Sea Freight Exports
Skills
About This Role
Overview
- We are looking for a Customer Service Executive for our Sea Freight department in Jebel Ali:
- What you’ll do:
- Be the voice of our customers – manage ocean exports smoothly.
- Coordinate with clients, shipping lines & internal teams like a pro.
- Maintain prompt, precise, & professional communication at all times.
- Ensure shipments reach their destination on time, every time!
- Create a great customer experience (because happy customers \= success).
- What we’re looking for:
- Minimum 2–3 years of UAE experience in Freight Forwarding (Sea).
- Strong knowledge of sea export processes and documentation.
- Sharp communication skills & a "get it done" attitude.
- Someone who loves logistics puzzles and solving them fast!
- Candidates who are currently in the UAE and available immediately, will be preferred.
- Office Location: Jebel Ali, U.A.E.
Job Type: Full-time
Pay: AED5,000.00 - AED7,000.00 per month
Application Question(s)
- Are you currently located in U.A.E.?
- What is your expected monthly salary in AED?
- This role requires regular coordination with customers for documents, BL details, approvals, payment follow-up, and shipment updates. Are you comfortable handling customer communication independently?
- Sea export documentation requires high accuracy. Briefly describe how you ensure BL details, freight charges, shipment documents, and customer instructions are checked before submission.
- What is your current notice period or availability to join?
Experience
- Customer Service for Sea Exports: 2 years (Required)
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