Presales Engineer – EdTech Partner Solutions

Role Summary

Presales Engineer – EdTech Partner Solutions

• Partner Solution Enablement

• Develop deep expertise in the EdTech solutions offered through Classera’s partner network (STEM labs, AI solutions, digital content, assessment tools, coding platforms, etc.).
• Maintain updated knowledge of partner product features, roadmaps, pricing models, and competitive differentiators.
• Act as the primary internal “product champion” for partner solutions, supporting Sales, Presales, and Customer Success teams.

• Presales Activities & Customer Engagement

• Lead technical and functional demos of partner solutions for K–12 & higher education.
• Tailor demos and presentations to customer needs and business cases.
• Support sales cycles by preparing solution proposals, answering RFPs/RFQs, and providing integration requirements.
• Collaborate with the Sales and Customer Success teams to identify cross-sell and upsell opportunities for partner solutions.

• Technical Integration Support

• Work closely with the Product, Engineering, and Integration teams to ensure proper technical alignment between partner solutions and the Classera platform.
• Document integration workflows, dependencies, and customer onboarding requirements.
• Support initial activation and configuration of partner solutions during project deployment.

• Solution Design & Value Positioning

• Translate customer needs into solution recommendations using the most relevant EdTech partner products.
• Build ROI/value propositions that highlight the educational and operational benefits of partner solutions.
• Create presales assets including slide decks, demo scripts, value frameworks, and FAQs.
• Cross-Functional Coordination
• Train Sales, Customer Success, and PMO teams regularly on partner solution capabilities and updates.
• Serve as the communication bridge between Classera and partner technical teams.
• Coordinate pilots, PoCs, or trial programs for key customers or ministries.
• Gather customer feedback and channel it back to partners and Classera Product Management.

• Reporting & Performance Management

• Track pipeline activity and deal influence relating to partner solutions.
• Report on adoption rates, presales KPIs, and partner-performance contribution.
• Recommend improvements to enhance partner solution usage and revenue.

Technical Skills

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field.
• Strong technical understanding of SaaS, APIs, LMS platforms, EdTech tools, and system integrations.
• Experience in presales engineering, solution engineering, or technical consulting.
• Ability to conduct live demos with confidence and clarity.

Soft Skills

• Excellent communication and presentation skills.
• Strong analytical thinking and problem-solving abilities.
• Ability to manage multiple partners and solutions simultaneously.
• High professionalism, ownership, and customer-centric mindset.
• Ability to work cross-functionally across multiple teams and geographies.

Preferred Experience

• Experience in EdTech, LMS platforms, digital learning tools, or educational content platforms.
• Familiarity with government or ministry-level educational projects.
• Prior experience supporting SaaS solutions in fast-growing companies.
• Demonstrated success in supporting channel or partner-driven sales motions.

Key Performance Indicators (KPIs)

• Number of partner demos delivered per month
• Partner-solution-influenced revenue
• Activation success rate for partner solutions
• Sales team enablement and training effectiveness
• Customer satisfaction with partner-solution implementations

Why Join Classera

• Be part of the fastest-growing EdTech ecosystem in emerging markets
• Work with global partners and cutting-edge educational technologies
• Drive impact at scale across millions of learners
• Grow your career in a leadership-oriented, innovation-driven environment