Senior Presales Engineer - Enterprise & End-User Solutions

Overview

Solution Architecture & Presales Leadership

• Lead the design and positioning of enterprise infrastructure and end-user computing solutions aligned with customer requirements and business objectives
• Develop:

+ High-Level Designs (HLD)

• + Solution architecture documents
• + Technical proposals
• + Bill of Materials (BoM)
• + Compliance matrices
• + RFP/RFI/RFQ responses
• Lead solution sizing, architecture validation, and technical assessments for complex customer environments

Customer Engagement & Technical Advisory

• Conduct customer workshops, technical presentations, demonstrations, and architecture discussions
• Engage with enterprise and government customers to understand business and technical requirements
• Translate customer challenges into scalable infrastructure and end-user solutions
• Support opportunity qualification and strategic solution positioning alongside sales teams
• Lead Proof of Concepts (PoCs) and technical evaluation activities

Enterprise Infrastructure Solutions

• Design and position solutions across:

+ Servers (Rack, Blade, Hyperconverged)

+ Hyperconverged Infrastructure (HCI)

• + Backup and disaster recovery solutions
• + Data center modernization initiatives
• Design high availability and business continuity architectures aligned with customer requirements

Cloud & Platform Solutions

• Support hybrid cloud and private cloud architecture initiatives
• Contribute to container platform discussions including:
• + Kubernetes
• + OpenShift
• Support automation and orchestration solution positioning with foundational knowledge of cloud-native technologies

End-User Computing Solutions

• Design and support solutions across:
• + VDI and desktop virtualization
• + Endpoint management (UEM)
• + Collaboration solutions
• + Laptops, workstations, and thin clients
• + OS deployment and lifecycle management

Vendor & Cross-Functional Collaboration

• Coordinate with vendors for:
• + Design validation
• + Technical alignment
• + Commercial and pricing support
• Work closely with Sales and Delivery teams to ensure successful solution alignment and project handover
• Support customer success initiatives through ongoing technical engagement where required

Technical Leadership & Knowledge Sharing

• Mentor junior and mid-level engineers across enterprise infrastructure technologies
• Lead internal technical knowledge-sharing and enablement sessions
• Contribute to technical standards, reusable templates, and best practice frameworks
• Support certification and capability development initiatives within the team

Documentation & Best Practices

• Maintain accurate technical documentation and solution records
• Ensure proposed solutions align with customer standards and industry best practices
• Contribute to continuous improvement of technical templates, solution frameworks, and presales processes

Requirements

• Bachelor's degree in Computer Engineering, Information Technology, or a related field
• 7+ years of experience in enterprise infrastructure presales, solution architecture, or system integration environments
• Strong expertise in:
• + Enterprise infrastructure and data center technologies
• + Virtualization and HCI platforms
• + Backup and disaster recovery solutions
• + End-user computing and VDI environments
• + Hybrid cloud and private cloud architectures
• Strong architecture, sizing, and infrastructure design capabilities
• Good understanding of:
• + Containers and Kubernetes platforms
• + Automation and orchestration concepts
• + High availability and disaster recovery architectures
• Hands-on or presales experience with one or more of the following vendors and technologies:

+ Dell Technologies (Servers, Storage, VxRail, PowerStore)

+ VMware / Broadcom

+ Veeam / Cohesity

+ Citrix / Omnissa (VDI)

• + IBM Hardware
• Proven experience designing and positioning enterprise data center and end-user solutions
• Strong experience preparing technical proposals, compliance matrices, and customer presentations
• Experience supporting enterprise and government customer engagements is preferred
• Certifications (Preferred);
• + VMware (VCP)
• + Nutanix (NCP)
• + Dell Technologies certifications
• + Veeam, Cohesity, or backup-related certifications
• + Red Hat certifications
• + Oracle Hardware certifications
• + Huawei certifications