Pre-Sales Engineer
Skills
About This Role
Job Scope
The Pre-Sales Engineer is accountable for advising and coordinating with the Sales team on all technical issues related but not limited to account penetration strategies, pre-sales implementations, solution design and training.
S/He is a technical expert building strong relationships with partners and customers and driving the business through multiple technical initiatives.
Main Duties and Responsibilities
- Act as a subject matter expert in technical/solutions design of the company products/services
- Work with the Sales team to develop and implement specific account penetration strategies and achieve set targets
- Create specific accounts for product(s), service(s) and sales plans pertaining to the company products/services
- Collaborate with the Sales team in qualifying opportunities, supporting and advising on the technical aspect of the sales lifecycle including technical qualification, presentation of solution proposals and high-level designs and demonstrations
- Run, manage and drive proof of concepts (POC) and request for proposals (RFP) and close opportunities from a pre-sales and implementation perspective
- Build sound relationships with partners and customers in support of sales objectives;
- Lead technical sales calls
- Manage adoption, integration and value generation of offered products/services within the customer/partner business and related IT infrastructure
- Complete required pre-sales documentations in a quick and accurate manner
- Develop content, train and support partners and customers
- Respond to after-hours support queries during assigned rotations and escalate issues if needed
- Put available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardization.
Education
Bachelor s degree in Computer Engineering, Computer Science or any other related field.
Experience
At least 3 years of relevant experience.
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