Pre-Sales Engineer for IT & Cyber Security

Overview

Pre-Sales Engineer For It & Cyber Security

Key Responsibilities

• Engage with customers to assess IT and cyber security requirements, focusing on Aflak products and specially IT and network security requirements and zero-trust maturity
• Design secure architectures focusing on:
• NGFW, PAM, Vulnerability management, Load Balancer,Aplication security , Proxy , DLP , Email Security , HCI ,Vmware, Networking(VLANs, NAT, DHCP,DNS,Wireless,NAC) ,Linux systems , SIEM

• Zero-Trust Network Segmentation

• Ransomware containment, east-west traffic control, and lateral movement prevention
• Conduct demos, PoCs, and technical deep-dive workshops
• Answer and built RFIs/RFPs with accurate and compliant technical responses
• Install network traffic sensors in various environments; including the physical network, virtual networks, public and private cloud, servers
• Very close working relationship with TAC support and Product Management Respond to RFI's & RFP's
• Provide weekly report to management on the status of high priority cases and pre-sales activity 20-30% Travelling throughout all sales territories
• Architect high-level and low-level security solutions (HLD/LLD) across domains
• Strong technical consulting and solution-building skills, with the ability to define trade-offs and integrate Cisco technologies into broader architectures.

Partner & Vendor Collaboration

• Coordinate with vendor technical teams for solution enhancements and escalations
• Participate in regional cybersecurity events and workshops

Professional Services Scoping

• Define technical scope, deployment architecture, BoQ/BOM and integration requirements
• Assist in handover to professional services for deployment cycles

Technical Enablement & Education

• Deliver product training sessions and Workshops to customers
• Develop technical documentation, deployment guides, and reference architectures

Customer Success & Post-Sales Advisory

• Provide technical guidance during PoCs, pilots, and expansion phases
• Work closely with customers to optimize all Solutions
• Assist with design reviews, architecture best practices, and roadmap planning

Required Skills & Experience

• Experience with: 4-8 years’ experience in Technical / Pre-Sales Engineer for IT & Cyber Security

Professional Skills

• Strong client-facing communication and presentation skills
• Ability to simplify complex technical topics for business discussions
• Hands-on lab/PoC setup and troubleshooting skills

Qualifications

• Deep knowledge of cybersecurity technologies (firewalls, EDR, NDR, SIEM, DLP, IAM, etc.) and related frameworks (NCA-ECC/CCC, SAMA CSF, CMA, NESA-IAR, PDPL, IEC 62443, ISO 27001, ISO 27701, GDRP, etc.).
• Familiarity with cloud security (AWS, Azure, Alibaba, Huawei) and DevSecOps practices is preferred.
• Strong communication skills—able to influence, educate, and persuade both technical and non-technical stakeholders.
• Ability to travel extensively and work independently in cross-cultural, multilingual environments.
• Bachelor's in IT, cybersecurity, computer science, or related fields. Certifications such as CCNP ,CISSP ….etc
• A Managing Business Specialist and Developer of over 15 years of experience with extensive subject matter expertise in IT Services Management (ITSM) and ITIL, methods, processes, strategic technology infrastructure planning, and developing cost effective solutions to meet customer business requirements.
• ITIL foundation certified.
• My Career goal is to join an organization that gives me an opportunity to showcase my skills and helps me gain practical exposure in business sector.
• Performed requirement analysis through Templates, workshops and brainstorming sessions with technical users.
• Demonstrate prototype to make sure of requirements alignment.
• Captured process gaps to improve customer experience.
• Devised guidelines and standards of ITIL frameworks.
• Development of business, solution and IT infrastructure-based processes and procedures.
• Exhibited leadership skills to keep team aligned with client expectations.
• Provided best practices to improve client’s business processes for enhanced customer
• experience.
• Technical writing for the requirements related documents.
• Organized internal audits for each process & supported in closing non-compliance (gaps).
• Develop testing script and testing sessions (user acceptance testing, system integrity
• testing, etc…)
• Develop IT management processes (ITIL Processes).
• Develop services for IT sector departments.
• Design and develop IT services workflows.
• Design and develop integrations and automations with other systems.
• Implement best practices in incident, problem, change, and release management
• Asset management for IT services management system.
• Create and update SLAs and OLAs for IT services management system.
• Create and update periodic reports for IT service management.
• Raise and optimize IT service management system performance.
• Perform requirements and tasks in accordance of PMI rules.

General Skills

• Willing to learn, hard worker, Flexible and energetic team player.
• Good oral /written communication skills.
• Time management skills and making critical decisions with minimal supervision.
• My communication skills are very good, having done work experience in customer relation.
• I am a very enthusiastic person.
• I am able to take responsibility to help other people.
• I am very ambitious person and I like to take up challenges.
• I have a smart appearance and a polite and helpful manner.
• I am also bilingual, fluent in Arabic & English (reading, writing & speaking).
• Computer and technology Skills
• Programming Languages: C++, SQL Server, HTML, JavaScript, PHP, Lua
• Fundamental of research methods skills
• Friendly with Computer Network

• Operating Systems (WINDOWS, Linux)

• Project Management skills and Business Principles

• ITIL Foundation V3 Certification

• IFS (Assyst)
• Matrix42 Service and Asset Management

• Windows Server 2008 R2

• ASP.NET Using C# and SQL Server