PMO Governance & Portfolio Management, Section Manager
Role Overview
Oversee project portfolio and PMO activities within the Support Services Division.
Ensure effective governance, alignment with business objectives, and successful project delivery.
Key Skills for This Role
Full Job Posting
Job purpose
Oversee project portfolio and PMO activities within the Support Services Division.
Ensure effective governance, alignment with business objectives, and successful project delivery.
Portfolio management and governance
- Oversee the assigned project portfolio, monitor performance, and ensure alignment with objectives, priorities, and business plans.
- Support project evaluation, prioritization, sequencing, and benefits realization; identify dependencies, constraints, risks, and opportunities.
- Establish PMO governance, methodologies, standards, and templates and ensure teams follow approved practices.
- Monitor governance, approvals, documentation, and reporting compliance; improve PMO processes, tools, and controls.
Project oversight and reporting
- Monitor project scope, schedule, cost, quality, risks, issues, and health; review significant changes, dependencies, and corrective action plans.
- Conduct project reviews and assurance, guide project managers, and help resolve delivery challenges.
- Consolidate project information into reports, dashboards, and analyses and provide management with insights and recommendations.
- Support governance and project review meetings; track decisions and follow actions through to closure.
Resources, vendors, and team
- Monitor portfolio resource allocation, demand, and capacity; support project initiation, business cases, and scope definition.
- Participate in vendor and service-provider evaluation and selection and monitor performance against contractual requirements and deliverables.
- Manage PMO team activities and performance, set objectives, coach team members, and promote accountability and continuous improvement.
- Monitor the PMO budget and ensure efficient use of available resources.
Academic qualification and experience
- Bachelor’s degree in Business Administration or any relevant field.
- 6 to 10 years of work experience.
Technical and functional competencies
- Project change management, coordination, and issues management.
- Project cost management, tracking, and reporting.
- Project management tools, resource management, and risk management.
Role accountabilities
Recruit and develop high performers, address low performance, treat subordinates equally, and assess performance against planned results.
Ensure an appropriate delegation-of-authority matrix is available in accordance with company policy.
Take responsibility for operational deliverables, anticipate problems, and make timely decisions.
Deliver results on time, at required quality and cost, and make a tangible contribution to the area of operation.
Translate corporate goals into business plans, monitor performance, take corrective action, and provide periodic progress reports.
Develop organizational structures and ensure job descriptions are available for roles.
Develop written systems, policies, and procedures; seek automation opportunities and promote effective use of IT solutions.
Adapt to new techniques, technologies, management structures, and business models; ensure a safe, secure, and legal work environment.
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