Outbound Appointment Setter

Opportunity

What You’ll Do

• Make high-volume outbound calls to company-provided leads using an automatic dialer.
• Introduce the program, ask property qualification questions, and confirm property count and occupancy.
• Explain the C$$100 monthly cost and potential value; respond to objections about price, need, timing, trust, or existing tenants.
• Ask qualified owners to speak with a sales representative; complete warm or live transfers and schedule callbacks or appointments when needed.
• Record call notes, outcomes, and dispositions; follow scripts, qualification rules, and opt-out procedures.
• Meet hourly and daily transfer or appointment targets.

Required Experience

• At least three years of experience in appointment setting, outbound calling, telesales, lead generation, call-centre sales, or live transfers.
• Experience with an automatic or predictive dialer, prospect qualification, and transfer, appointment, conversion, or call targets.
• Strong objection handling, persuasive communication, listening skills, professional spoken English, and calm responses to difficult property owners.
• Accurate CRM and call-note habits; willingness to receive coaching and apply feedback.
• Full-time availability during U.S. Eastern Time business hours.
• Property management, real estate, insurance, financial services, telecommunications, home services, or other consumer-sales experience is an asset, not a requirement.
• Experience with Convoso, Five9, NICE CXone, Genesys Cloud CX, CallTools, Readymode, or similar software is preferred.

Remote Work Requirements

• The role is described as remote.
• Required equipment includes a computer with at least 16 GB of RAM, dual monitors with an external monitor of at least 22 inches, a wired USB noise-cancelling headset, and a webcam.
• Candidates need a quiet professional workspace, wired internet with at least 100 Mbps download speed, and backup internet and power arrangements.
• The role requires using a dialer, CRM, and campaign system simultaneously.

Earnings

• Annual target earnings are C$$40,000–C$$50,000.

Success Measures

Interview Process

• Apply with a résumé; candidates whose background aligns may receive a link to complete a short pre-recorded video interview within 24–48 hours.
• The interview uses property-owner calling scenarios to assess communication, objection handling, judgment, and coachability.