Lead Generation Representative — Outbound Calling

About the position

Responsibilities

• Contact property owners through a high-volume automatic dialer and gain their attention quickly.
• Explain the program, ask about the owner and rental property, and confirm property count and occupancy status.
• Respond to objections about cost, need, timing, trust, or existing tenants; explain the potential value of protecting rental income.
• Ask qualified owners to speak with a sales representative and complete warm, live transfers.
• Record accurate call notes, outcomes, and dispositions; follow scripts, qualification rules, and opt-out procedures.
• Meet hourly and daily lead and transfer targets.

What you need

• At least three years of lead generation, outbound calling, appointment setting, telesales, call-centre sales, or live-transfer experience.
• Experience using an automatic or predictive dialer; experience with Convoso, Five9, NICE CXone, Genesys Cloud CX, CallTools, Readymode, or similar software is preferred.
• Strong objection handling, persuasive communication, listening, resilience, and ability to adjust responses and apply coaching.
• Experience working toward lead, call, transfer, appointment, conversion, or sales targets; accurate CRM notes and dispositions.
• Clear professional spoken English and full-time availability during U.S. Eastern Time business hours.
• Property management, real estate, insurance, financial services, telecommunications, home services, or other consumer-sales experience is an asset, not required.

Remote work requirements

• Computer with at least 16 GB RAM, dual monitors including an external monitor of at least 22 inches, wired USB noise-cancelling headset, and webcam.
• Quiet professional workspace, wired internet with at least 100 Mbps download, and backup internet and power arrangements.
• Ability to work in a dialer, CRM, and campaign system simultaneously.

Earnings

• Annual target earnings are C$$40,000–C$$50,000.

Performance and schedule

• Performance includes qualified accepted live transfers, lead-generation results, qualification accuracy, objection handling, call quality, accurate records, attendance, schedule adherence, and campaign compliance.
• The role operates during U.S. Eastern Time business hours.

Application

• Apply with a résumé; aligned applicants receive a link to a short prerecorded video interview within 24–48 hours.