oracle
OPS - EXE
Digitide Solutions
Hyderabad, IND
Full-time
Mid · 3+ years experience
Onsite
Discovered 3 days ago
Full Job Posting
Qualifications
- Bachelor's degree in Business Administration, Operations Management, or a related field.
- Minimum 3 years of experience in a similar OPS - EXE role within the BFSI industry.
- Strong knowledge of BFSI regulations and compliance standards.
- Excellent problem-solving and analytical skills, with a data-driven approach.
- Proven ability to manage multiple priorities and work under pressure.
- Effective communication and interpersonal skills for team collaboration.
- Proficiency in using operational software and tools for process management.
- Ability to train and mentor junior staff members.
- Analytical mindset with a focus on continuous process improvement.
- Willingness to stay updated with industry trends and best practices.
Responsibilities
- Manage and oversee daily operational activities within the BFSI inbound team.
- Ensure compliance with regulatory standards and internal policies.
- Monitor and optimize process efficiency, identifying areas for improvement.
- Collaborate with cross-functional teams to align operations with business goals.
- Handle escalations and resolve complex operational issues promptly.
- Maintain accurate records and documentation for audit purposes.
- Train and mentor junior team members on operational best practices.
- Stay updated with industry trends and implement innovative solutions.
- Conduct regular performance reviews and provide constructive feedback.
- Foster a positive and collaborative work environment within the team.
About Digitide Solutions
IT Services & Consulting55000 employeesFounded 2024
AI-first digital transformation and business process management company.
Visit company websiteJobs and hiring trendsApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Digitide Solutions
Customer Relationship Executive
Bijnor, IND
JuniorFull-time
As a Customer Relationship Executive, you will be the primary point of contact for our customers, handling a range of inquiries and ensuring their needs are met. Your role is crucial in maintaining a positive brand image
Discovered TodayView →
Customer Relationship Executive
Bijnor, IND
Discovered TodayFull-time
CCE
Kolkata, IND
Discovered TodayFull-time
Senior Executive - HR
Mumbai, IND
Discovered TodayFull-time
HR Executive
Mumbai, IND
Discovered TodayFull-time
Executive
Thāne, IND
Discovered TodayFull-time
Customer Relationship Executive
, IND
Discovered YesterdayFull-time
Customer Relationship Executive
Hosūr, IND
Discovered YesterdayFull-time
Customer Service Associate
Hyderabad, IND
Discovered YesterdayFull-time