Operations Training Advisor
Role Overview
Intermediate role supporting development and execution of targeted training programs, resources, and tools for product sales and service across the UFA network.
Works with business stakeholders to identify needs and develop content, reference materials, and learning programs.
Key Skills for This Role
Full Job Posting
Position summary
Intermediate role supporting development and execution of targeted training programs, resources, and tools for product sales and service across the UFA network.
Works with business stakeholders to identify needs and develop content, reference materials, and learning programs.
Key responsibilities
- Build relationships with business leaders and subject matter experts to assess needs and prioritize learning resources.
- Analyze needs, design and develop e-learning, and deliver instructor-led training that transfers agricultural product knowledge and supports sales and service.
- Coordinate vendor training and lead in-house field workshops to develop product knowledge and employees.
- Manage training-program operations, including curricula, reporting, administration, and employee inquiries; execute the annual training plan.
- Maintain system process documentation for reference and training, and perform other duties as requested.
Qualifications
- Post-secondary education in Adult Education, Human Resources, or another relevant Business Management area.
- Five years of relevant training experience.
- Agricultural and/or petroleum experience and knowledge are strongly preferred.
- Solid adult learning theory and application knowledge, plus e-learning design, development, and delivery.
- Familiarity with e-learning authoring tools is preferred.
- Able to gather, analyze, and synthesize information into fit-for-purpose recommendations.
- Strong verbal and written communication skills; able to lead and inspire learners across communication channels.
- Valid driver’s license required; extensive travel throughout the UFA network, 50%–80% of the time, may be required.
- Intermediate Microsoft Office skills; proficiency in Word, Excel, Adobe, and Teams.
Travel
- The role includes extensive travel throughout the UFA network based on business needs.
Working at UFA
- UFA describes itself as a member-owned agricultural cooperative supporting members and Western Canadian industries and communities.
- The employer highlights performance recognition, flexible options, comprehensive benefits, mentorship, training, educational support, and career paths.
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