Operations Business Analyst

Position summary

Key responsibilities

• Analyze operational performance using KPIs, monitor exceptions and trends, and conduct root cause analyses.
• Develop forecasting models and predictive analytics for business trends, operational needs, and risks.
• Recommend, implement, and measure operational improvement initiatives with business leaders.
• Maintain dashboards, measure KPIs, and deliver weekly and monthly exception-based reporting.
• Monitor safety, standards, sales, service, performance, and compliance outcomes.
• Define Power BI reporting requirements and support the reporting roadmap and dashboard improvements.
• Present findings and recommendations to leadership and provide coaching insights for operational decisions.
• Develop, track, and follow up on action plans and improvement priorities.
• Build relationships with Operations leaders, analysts, and Business Intelligence teams.

Qualifications

• A bachelor’s degree in business or commerce, preferably in analytics, finance, operations management, or a related discipline, is required.
• An equivalent combination of education and experience may be considered.
• Seven to ten years of progressive business analytics, operations analysis, or performance management experience is required.
• Advanced Microsoft Excel and Power BI proficiency is required.
• Strong analytical, problem-solving, root cause analysis, communication, and presentation skills are required.
• Experience interpreting operational KPIs and converting data into actionable insights is required.

Assets

• An analytics certificate or progress toward one is considered an asset.
• Competency in using AI to develop and analyze models is considered an asset.
• Experience in retail, petroleum, agriculture, or multi-site operations is considered an asset.

Technical focus

• The role uses operational metrics, performance frameworks, forecasting, predictive analytics, dashboards, exception analysis, and business intelligence reporting.
• Power BI reporting requirements are prioritized in collaboration with Operations and Business Intelligence teams.

Employer information

• UFA is a member-owned agricultural co-operative supporting agriculture and industries across Western Canada.
• The employer describes flexible options, comprehensive benefits, mentorship, training, educational support, and diverse career paths.