Operations Manager Warehouse & Logistics
Lead warehouse and logistics operations, manage teams, drive continuous improvement, and collaborate with partners to enhance efficiency and service excellence.
Skills
About This Role
Operations Manager Warehouse & Logistics
- , you will lead end-to-end warehouse and logistics operations across a fast-paced, multinational site in Dubai.
- Your leadership will directly impact Ingram Micro's ability to deliver reliably to partners and customers across the region making you a cornerstone of our growth story in the Middle East.
- Lead day-to-day warehouse and logistics operations inbound, outbound, and inventory ensuring safety, compliance, and service excellence across the site.
- Lead, coach, and develop a diverse operations team, including supervisors and frontline associates, building capability and a culture of accountability and continuous development.
- Drive continuous improvement initiatives using Lean, Six Sigma, or similar methodologies to enhance productivity, reduce waste, and deliver measurable operational gains.
- Manage operating and capital budgets with a focus on cost efficiency, identifying opportunities to improve ROI and support long-term financial performance.
- Collaborate with Finance, Sales, Procurement, and Customer Service to align operations with broader business objectives and ensure seamless delivery outcomes.
- Manage third-party logistics (3PL) providers and external partners, ensuring service delivery meets agreed SLAs and operational standards.
- Leverage Warehouse Management Systems (WMS), ERP tools, and data reporting to drive operational visibility, decision-making, and performance tracking.
- What You Bring to the Role
- Your strengths, our vision.
- We're looking for an experienced operations leader who brings:
- Relevant industry experience:
- Approximately 8 years of experience leading warehouse and logistics operations, ideally in a multinational or regional distribution environment.
- Leadership experience:
- A proven track record of leading large, diverse operations teams including supervisors and frontline staff through periods of growth and change.
- Role-specific experience:
- Demonstrated success managing 3PL relationships, inventory governance, and compliance within a regulated, fast-paced environment.
- Technical skills:
- Proficiency with WMS, ERP systems, and digital productivity tools; comfort working with data and reporting platforms to inform decisions.
- Education:
- A bachelor's degree in Supply Chain, Logistics, Business, or a related field.
- An MBA, CSCP, or equivalent professional certification is a strong advantage.
Expectations How You'll Succeed
- To thrive in this role and grow with us, you will demonstrate these key competencies:
- Drives results: sets ambitious operational targets, takes full ownership of site performance, and consistently delivers outcomes through urgency, accountability, and a focus on what matters most.
- Manages complexity: navigates large-scale operational challenges, balances competing priorities, and applies sound judgement to resolve issues and drive decisions with confidence.
- Builds effective teams: attracts, develops, and retains talent creating an inclusive, high-performance environment where every associate can contribute and grow.
- Collaborates: works across functions and with external partners to achieve shared outcomes, leveraging relationships to overcome obstacles and keep operations moving.
- Strategic mindset: connects day-to-day operational decisions to Ingram Micro's broader goals, continuously identifying ways to improve, innovate, and build for the future.
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