Operations Executive (AlJubail), Amazon Now
Role Overview
Amazon Ultra Fast Grocery operations is hiring an Operations Executive to help build and run its Amazon Now service in KSA.
The role leads under-the-roof operations and supports fast delivery, consistent execution, and customer service performance.
Key Skills for This Role
Full Job Posting
Role Overview
Amazon Ultra Fast Grocery operations is hiring an Operations Executive to help build and run its Amazon Now service in KSA.
The role leads under-the-roof operations and supports fast delivery, consistent execution, and customer service performance.
Key Job Responsibilities
- Manage daily end-to-end under-the-roof operations for one large site or multiple small sites.
- Supervise store operations while meeting customer metrics and maintaining operational, quality, safety, and morale targets.
- Drive team performance management and prepare training and development plans for pickers.
- Work with merchant stakeholders to improve processes and sustain operational performance.
- Conduct daily 4M, 5S, and Safety GEMBA audits for stores.
- Stand in for the Area Manager when required.
Basic Qualifications
- Bachelor’s degree.
- Experience in an operational role.
- Fluent spoken, written, and read English.
- Fluent spoken, written, and read Arabic.
Preferred Qualifications
- At least one year of manufacturing or customer-facing environment experience.
Workplace Context
- The role supports under-the-roof store operations in KSA.
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