Operations Director
Role Overview
Leads the strategic direction and operational performance of a cluster of clinics.
Responsible for efficiency, clinical excellence, regulatory compliance, financial targets including EBITDA, patient satisfaction, employee engagement, and business growth.
Key Skills for This Role
Full Job Posting
Role overview
Leads the strategic direction and operational performance of a cluster of clinics.
Responsible for efficiency, clinical excellence, regulatory compliance, financial targets including EBITDA, patient satisfaction, employee engagement, and business growth.
Operational leadership
- Develop and execute plans to improve performance and growth; oversee clinical services, finance, HR, procurement, support services, and administration.
- Monitor KPIs, patient satisfaction, and service standards; lead budgeting, forecasting, cost optimization, and variance management.
- Establish policies, protocols, and compliance standards; manage health, safety, operational, workforce, quality, and market risks.
- Review financial, clinical, operational, audit, and risk reports and implement action plans.
- Develop operational strategy, business development, new services, and service-line optimization.
- Improve infrastructure and assets and support community development programs.
People and clinical service
- Recruit, onboard, train, retain, coach, and develop staff and leaders; maintain performance indicators and conduct annual performance conversations.
- Identify high-potential talent and support succession planning.
- Facilitate physician recruitment and referral development and collaborate with physicians, medical staff, and corporate functions.
- Support clinical initiatives, infection prevention, Clinical Committee activities, and management of adverse events.
- Analyze data and coordinate interventions to improve patient experience and clinical outcomes.
Qualifications and experience
- Master’s degree in healthcare administration, business administration, or a related field.
- Ten or more years of experience in a relevant role.
- Healthcare experience in the UAE is advantageous.
- Demonstrated understanding of the UAE healthcare regulatory framework, business metrics, governance, risk management, health and safety, and commercial matters.
- Sound knowledge of revenue cycle management and processes.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at NMC Health plc
Marketing Executive
, UAE
Implement marketing plans and promotional campaigns to increase awareness of the hospital’s services, specialties, and facilities. Coordinate marketing activities for existing and newly introduced medical services, clin
Approval Officer
, UAE
A hospital porter moves patients, equipment and numerous other medical related items between the various areas of a hospital. Hospital porters are essential in maintaining the smooth running of a hospital. They transfer
Manager - Rehabilitation Services
, UAE
The employer seeks a rehabilitation services manager to lead outpatient therapy teams and oversee clinical care, service operations, staff development, and quality. The role combines team leadership with autonomous care
Assistant Nurse - OPD (Sharjah)
, UAE
NMC Health seeks an Assistant Nurse for its Outpatient Department in Sharjah to support Registered Nurses in delivering patient-centered nursing care. The role assists with daily living activities, monitors and reports p
Clinical Psychologist
, UAE
NMC Health seeks a clinical psychologist to assess and treat patients with psychological and psychiatric conditions, provide therapies, and support preventive mental healthcare. Applicants need a recognized master’s degr
Pharmacy Technician
, UAE
The employer is seeking a Pharmacy Technician to prepare and dispense medications under pharmacist supervision and maintain medication records and storage. Applicants need a valid DOH pharmacy technician or assistant pha
Pharmacist
, UAE
NMC Health is seeking a licensed Pharmacist to manage pharmacy operations and independently dispense and document medications in an acute care setting. Candidates need a valid Abu Dhabi DOH pharmacist license, a pharmacy
Sonographer
, UAE
NMC Health is seeking a Sonographer to perform diagnostic ultrasound examinations, assess image quality, and provide preliminary findings for interpreting physicians. Applicants need a valid DOH/DHA license or passed DOH
Marketing Executive
, UAE
Approval Officer
, UAE
Manager - Rehabilitation Services
, UAE
Assistant Nurse - OPD (Sharjah)
, UAE
Clinical Psychologist
, UAE
Pharmacy Technician
, UAE
Pharmacist
, UAE
Sonographer
, UAE