Operations Assistant — SmartWills (Remote | Dubai-based Legal-Tech Startup)
Skills
About This Role
Overview
Operations Assistant — SmartWills (Remote \| Dubai-based Legal-Tech Startup)
95% of expats in the UAE don't have a locally registered will.
When something happens, bank accounts get frozen, assets locked, and families left stranded for months.
SmartWills fixes that.
We've built a fully remote process that lets expats register their UAE will in just 3 hours — no courthouse visits, no hourly legal fees.
When we turned on our first marketing campaign, we had to shut it down.
Too many clients, not enough hands.
Now we need someone who can be the direct point of contact with every new client.
What You'Ll Do
→ Lead client onboarding calls: 2-3 daily video calls with new clients.
Explain our services, guide them through the process, answer their questions.
You're the first real person clients interact with after signing up.
→ Manage legal documents with zero errors: wills, powers of attorney, guardianship letters.
Update the client database after every call with precision.
One wrong name in a legal document \= a real problem.
→ Coordinate with legal professionals: connect lawyers with clients for document drafting and review.
Track every document's status.
If something is delayed, you update the client before they have to ask.
→ Keep the CRM pipeline running: GHL (Go High Level) is our source of truth.
After every interaction, update immediately.
Weekly reports for the CEO.
→ Use AI as a daily superpower: ChatGPT, Claude — draft client communications, prepare call notes, organize data.
It's not optional, it's how we work.
What We'Re Looking For
- Must have:
- 1-2 years in legal assistant, law firm, or client-facing operations roles
- Fluent English (written and spoken) — non-negotiable
- Comfortable and professional on daily video calls
- Exceptional attention to detail with documents and client data
- Real remote work experience
- Nice to have:
- Italian language skills (not required, but highly valued for internal communication)
- Previous law firm or legal services experience
- CRM management background
- You don't need:
- A specific degree or certification (though a legal background is a strong plus)
What We Offer
- €1,750–2,500/month base (depending on experience) + quarterly performance bonus + annual bonus
- Collaboration contract with potential for full employment
- Clear growth path: Operations Assistant → Specialist → Senior → Manager
- Remote-first with flexible hours (Dubai timezone overlap, GMT+4)
- Long-term option to relocate to Dubai with UAE visa sponsorship
- AI tools, training budget, and constant learning
- Real impact — you're protecting families, not selling ads
- YOU'RE PERFECT IF...
- ✓ You're meticulous with documents — a misspelled name would never happen on your watch
- ✓ You're great on video calls — presentable, professional, empathetic
- ✓ AI excites you, not scares you
- ✓ You own your mistakes and build processes to prevent them
- ✓ You've worked in legal or professional services and understand precision and confidentiality
Our Selection Process
We take hiring seriously.
Our process has 6 stages and only a small percentage of applicants makes it to the final round.
If you're not willing to invest time in a rigorous selection process, this isn't the right fit.
If you are — we promise it's worth it.
How To Apply
Click "Apply" and submit your CV + a short cover letter answering: (1) a situation where you handled sensitive or confidential documents — what was the context and how did you ensure accuracy, (2) how you use AI in your work, (3) why a startup over a structured company.
Your resume, rewritten
for this exact role.
Sign up free — Base Career tailors your CV to this job description in 60 seconds.
01 / 05
Resume Tailored to This Job
Your keywords, structure, and story — rewritten to match this exact role and pass ATS filters.
Free · No card · 60 seconds
02 / 05
Cover Letter for This Role, Done
Job-specific cover letters written in Gulf professional tone — ready in seconds, not hours.
Free · No card · 60 seconds
03 / 05
See How Well You Fit This Role
AI match score with clear reasons — know your fit before investing time in the application.
Free · No card · 60 seconds
04 / 05
Apply in One Click
Autofill any application form on Workday, LinkedIn, Bayt, Greenhouse — with your tailored content.
Free · No card · 60 seconds
05 / 05
Track It. Follow Up at the Right Time.
Visual pipeline for every application with AI-timed follow-up reminders so nothing slips.
Free · No card · 60 seconds
Similar Jobs
Store Retail Operations Assistant
zcreatix · Dubai
Overview #### Job Details: Manage and supervise daily store operations to ensure smooth and efficient performance. Control store opening and closing procedures while maintaining proper security standards. Ensure all good
Skills
2 days ago
Apply Now↗Apply Now ↗Operations Assistant - September 2026 Start
GEMS Education · Dubai
Job Description Key Accountabilities: Operations Coordination: Inquiry Management: Receive and respond to School Staff inquiries, address questions, and resolve issues promptly. Administrative Support: Provide general
Skills
3 days ago
Apply Now↗Apply Now ↗Operations Assistant
MY AI INFORMATION TECHNOLOGY CO. LLC · Dubai
Operations Assistant (Remote Work) We are looking for a professional and reliable Operations Assistant to join our team remotely. Salary depends on experience. Requirements: Bachelor’s Degree in Business Administration
Skills
3 days ago
Apply Now↗Apply Now ↗Operations Assistant
AL MUTAKAMELA VEHICLES TESTING AND REGISTRATION · Dubai
Key Responsibilities Monitor live CCTV footage and security systems continuously. Identify and report suspicious activities, incidents, or security breaches. Prepare daily, weekly, and incident reports as required by
Skills
3 days ago
Apply Now↗Apply Now ↗Operations Assistant (Luxury Item Authenticator Pre-Loved)
Value Creation · Dubai
Company: Value Creation Location: Dubai & Abu Dhabi (Training Dubai) Salary: 4,000 - 5,000 AED Are you passionate about luxury items and eager to learn more about authentication and valuation? Value Creation is seeking a
Skills
4 days ago
Apply Now↗Apply Now ↗Human Resources Operations Assistant
Avaya India Pvt. Ltd. · Dubai
The role involves managing office operations, scheduling, communication, data entry, and financial administration, requiring strong organizational and communication skills.
Skills
5 days ago
Apply Now↗Apply Now ↗Operations Assistant (Luxury Item Authentication Pre-Loved)
Value Creation · Dubai
Company: Value Creation Location: Abu Dhabi (with training in Dubai) Salary: 4,000 - 5,000 AED Are you passionate about luxury items and eager to learn more about authentication and valuation? Value Creation is seeking a
Skills
1 weeks ago
Apply Now↗Apply Now ↗Driver cum Operations Assistant
ECOS PRIMELINK · Sharjah
Position Title Field Operations Assistant Department Operations / Administration Reports To Operations Manager / Office Manager Job Summary The Field Operations Assistant is responsible for supporting daily operational,
Skills
1 weeks ago
Apply Now↗Apply Now ↗Site Operations Assistant (Emirati National)
AkzoNobel · Dubai
About AkzoNobel Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, S
Skills
1 weeks ago
Apply Now↗Apply Now ↗2.2K+
Cover Letters & Follow-ups
1.8K+
Resumes Tailored
190.5K+
Jobs Tracked
Trusted by professionals at
Stop applying blindly.
Start getting hired.
Base Career automates the hardest parts of job searching — apply smarter, not harder.
AI Resume in 60s
Your resume rewritten for this exact role using the job description as the brief.
ATS-Optimized
Get past automated screening filters with the right keywords matched to each job.
Application Tracker
Track every job, follow-up, and interview in one visual kanban board.
Free plan · No credit card required