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Operations Admin Supervisor

Marriott International
Dubai, UAE
Full-time
Onsite
Discovered 3 weeks ago
Office administrationDatabase and records entryOffice equipment operationDocument handlingGuest serviceEmployee scheduling

Full Job Posting

Role overview

The Operations Admin Supervisor performs office administration and guest-service support and assists management with employee matters.

The position is full time, non-management, and not remote.

Administrative duties

  • Receive and distribute faxes; transmit documents by computer, mail, or facsimile.
  • Maintain office equipment by contacting service representatives and following up on repairs.
  • Enter and retrieve database information to update records, files, and reservations and answer inquiries.
  • Operate standard office equipment other than computers.

Employee and guest support

  • Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
  • Help coworkers understand tasks and serve as a role model and first point of contact for the fair-treatment/open-door process.
  • Welcome guests, address service needs, answer property-service and hours questions, and thank guests.
  • Answer telephones professionally, prepare and review documents accurately, and respond to employee concerns.

Work expectations

  • Follow company policies and procedures and maintain a clean, professional appearance.
  • Maintain confidentiality of proprietary information and protect company assets.
  • Build positive working relationships, support team goals, and communicate clearly and professionally.

About the employer

Marriott Hotels and JW Marriott are brands within Marriott International.

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