Operational Excellence Specialist

Operational Excellence | Continuous Improvement | Lean / Process Improvement | Operations

Mustang Rental Services is seeking an Operational Excellence Specialist to help improve how we work across our rental operations. This role is ideal for someone who enjoys solving problems, working with data, improving processes, and partnering directly with employees and leaders to turn ideas into measurable results.

You’ll work across our operations to identify opportunities, facilitate improvement activities, strengthen standard work, and help build a culture of continuous improvement and operational excellence .

Whether you already have experience with Lean/Continuous Improvement or have an operations, engineering, quality, or business background and want to build your career in Operational Excellence, this is an opportunity to make a visible impact in a hands-on environment.

As an Operational Excellence Specialist , you’ll work closely with branch and operational teams to improve efficiency, consistency, productivity, and customer outcomes. Key responsibilities include:

Lead and support Continuous Improvement (CI) initiatives across branch operations

Facilitate Kaizen, 5S, process mapping, root cause analysis, and structured problem-solving activities

Analyze processes to identify waste, inefficiencies, risks, cost drivers, and opportunities for improvement

Help teams develop and implement practical solutions that improve productivity, quality, cycle time, and execution

Support standard work development and adoption across locations

Monitor operational KPIs and performance trends to identify gaps and improvement opportunities

Participate in daily accountability and operational performance reviews

Track improvement projects, action items, results, and measurable benefits

Support visual management tools, tier boards, dashboards, and Continuous Improvement reporting

Help deliver Lean and Continuous Improvement training to employees and frontline leaders

Coach employees on basic Lean principles, structured problem solving, and everyday improvement

Partner with operations, quality, and support teams to implement and sustain improvements

Build employee engagement and encourage teams to take ownership of improvement opportunities

Help ensure improvements are implemented, measured, and sustained

We're looking for someone who is curious, analytical, collaborative, and comfortable working directly with operational teams.

In this role, you'll help Mustang Rental Services:

Improve consistency and standard work across branch operations

Reduce process variation, inefficiencies, and unnecessary costs

Improve productivity, throughput, and cycle times

Strengthen operational accountability and performance visibility

Increase employee participation in Continuous Improvement

Build sustainable processes that support continued growth and profitability

Check out the Mustang Cat Anthem to see our mission in action! Having trouble logging in? Create an account through the link on the "Sign In" pop-up window, and apply today! Mustang Cat is an Equal Opportunity Employer.